Public Area Attendant — Welcoming, Spotless Spaces + Perks

Hyatt; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

12 complimentary nights a year across‑

Hyatt hotel discounts for you, family,

Free meals on duty

50% discount on food and beverages as/

Uniform provided and laundered

Headspace membership and EAP

Continuous learning and development

Job summary

Hyatt Regency London Blackfriars is seeking a Public Area Attendant to maintain cleanliness and presentation across all public areas, including lobbies, restrooms, and outdoor spaces. You will support restaurant cleanliness, assist linen duties, and perform deep cleaning tasks to uphold hygiene standards.

You will report maintenance issues promptly, care for equipment, and respond to guest requests with a friendly, professional approach.

Qualifications

• You take pride in creating clean, welcoming, and safe environments for both guests and colleagues.
• You have a strong eye for detail, enjoy hands-on work, and are committed to maintaining high standards across all areas of the hotel.
• With a proactive attitude, you handle tasks efficiently, respond well to guest needs, and communicate effectively with your team.

Responsibilities

• Maintain cleanliness and presentation of all public areas, including lobbies, corridors, restrooms, and outdoor spaces.
• Ensure meeting rooms, gym areas, lifts, locker rooms, and back-of-house corridors meet hotel hygiene standards.
• Support daily restaurant cleanliness and assist the linen room or perform linen porter duties when required.
• Conduct deep cleaning tasks, special cleaning projects, and upkeep of upholstery, carpets, and rugs.
• Monitor and report maintenance issues promptly to ensure a safe and well-maintained environment.
• Ensure proper care, usage, and storage of all public area equipment and cleaning tools.
• Complete guest requests via HoTSoS efficiently and professionally.
• Comply with all hotel policies, including lost property, fire safety, security, and health and safety procedures.
• Train new colleagues to ensure high standards and consistent performance.
• Maintain positive working relationships and deliver friendly, professional service at all times.

Job description

Hyatt Regency London Blackfriars is seeking a Public Area Attendant to maintain cleanliness and presentation across all public areas, including lobbies, restrooms, and outdoor spaces. You will support restaurant cleanliness, assist linen duties, and perform deep cleaning tasks to uphold hygiene standards.

You will report maintenance issues promptly, care for equipment, and respond to guest requests with a friendly, professional approach.