Public Area Attendant

Andrew Brownsword hotels; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel group in Bath is seeking a Public Area Attendant to maintain the hotel's front of house areas. The role emphasizes personality and teamwork over experience. Responsibilities include cleaning and ensuring a welcoming environment for guests. The position offers competitive pay, service charge, and numerous perks including discounts, wellness support, and development opportunities for career growth. Flexible scheduling is also a key part of the company culture.

Benefits

Competitive pay including service charge

Retail and hospitality perks

Discounts on food and accommodation

Employee Assistance Programme

Free meals while on duty

Opportunities for progression

Milestone awards and recognition

Qualifications

• No experience needed; focus is on personality and attitude.
• Must stay updated on COSHH training.

Responsibilities

• Keep all front of house areas clean and welcoming.
• Support other teams and departments as needed.

Skills

Positive attitude

Teamwork

Job description

Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey‑coloured Bath stone and is surrounded by four acres of multi‑award‑winning gardens. We are proud to have won awards at 5‑star level for over ten years and we are seeking sparkling new personalities to join our family.

SERVICE CHARGE: We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel‑every penny received is paid out to the team.

Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full time employee.

Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Come and join our team as a Public Area Attendant and let your passion and personality shine

Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.

As a Public Area Attendant you will keep all front of house areas gleaming, ready to welcome our wonderful guests.

We welcome applications from candidates with no experience, as this role is all about personality and attitude, we can teach you the rest.

Key points about the role

• From cleaning rooms the lounge and bar areas, to the stairs and bathrooms, you’ll play a massive part in making our beautiful hotel look and feel welcoming.
• We want you to be safe, it’s important to keep up to date on all COSHH training.
• We are one team, so we will all muck in from time to time, helping each other across departments.

Work / life, or as it should be called life / work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

Perks

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop—our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us – our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.