Public Affairs Assistant

Citizens Advice; England; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A charity organization is seeking a Public Affairs Assistant to support national campaigning and influencing work. This role involves collaborating with local offices across England and Wales, engaging in policy work, and assisting in public affairs projects. Ideal candidates will have excellent communication skills and a commitment to helping others. The position is blended between office and home, offering flexibility.

Benefits

Work in a meaningful charity

Flexible working hours

Qualifications

• A clear commitment to helping others and improving the experience of people.
• Excellent communication skills, with the ability to adapt style for different audiences.
• Ability to manage multiple projects simultaneously and adapt to changing circumstances.

Responsibilities

• Support day‑to‑day public affairs activities and projects.
• Collaborate with cross‑functional teams, including local Citizens Advice offices in England and Wales.
• Engage with the network to inform policy work and flag issue areas to decision makers.

Skills

Commitment to helping others

Excellent communication skills

Project management

Job description

Salary: £25,615 plus £3,520 London Weighting Allowance if applicable

Location: Blended between office and home (England and Wales). Time in office negotiable.

Closing date: 16/10/2025

Overview

Citizens Advice offers confidential online, phone and face‑to‑face advice. As Public Affairs Assistant, you’ll support national campaigning and influencing work, working across teams and supporting local offices.

Responsibilities

• Support day‑to‑day public affairs activities and projects.
• Collaborate with cross‑functional teams, including local Citizens Advice offices in England and Wales.
• Engage with the network to inform policy work and flag issue areas to decision makers.

Qualifications

• A clear commitment to helping others and improving the experience of people.
• Excellent communication skills, with the ability to adapt style for different audiences.
• Ability to manage multiple projects simultaneously and adapt to changing circumstances.

Benefits

Work in a charity that makes a difference every day, supporting people through challenging life situations.

Application

Please apply with your CV and cover letter outlining how you meet the minimum criteria.