Waiter - Blue Boar Pub

Hilton; Greater London; On-site; GBP 37,195,000 - 46,838,000; Full time

Benefits offered by this job

28 days holiday + bank holidays

Meals on duty

Travel perks

Job summary

Hilton is looking for an enthusiastic team member at the Blue Boar Pub, Conrad London St James. You will welcome guests, learn the full menu, take orders, and deliver meals with care in a fast-paced environment.

The role requires a positive attitude, flexibility, and a strong service focus. You’ll help keep the station organized, follow safety standards, and enjoy generous benefits including meals on duty.

Qualifications

• Positive attitude toward job, customers, and co-workers.
• Willingness to learn varied skills and grow within Hilton.
• Flexible working hours.
• Energetic for a fast-paced environment.
• Be the face of the Blue Boar Pub; follow SOPs.
• Maintain product knowledge to offer the best customer experience.
• Help keep workplace clean and organized.

Responsibilities

• Delight guests with upbeat, friendly interactions.
• Master the menu knowledge to answer questions.
• Take and deliver food and beverage orders promptly.
• Manage the food service station; keep stocked and clean.
• Comply with health, safety, sanitation, and alcohol awareness regulations.

Skills

Customer service

Positive attitude

Flexibility

Teamwork

Communication

Job description

• Locations Conrad London St James (On-site)
• Salary £13.26 per hour plus service charge

Exceptional Hospitality Starts with You

Conrad London St. James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalized service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026

Proudly voted by our Team Members

A World of Rewards:

• Hourly pay of £13.26 plus an expected average annual service charge between £3,500 - £4,500
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Smart uniform provided
• Free and healthy meals when on duty

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

The Venue – Blue Boar Pub

Situated in the heart of Westminster, the Blue Boar Pub is a modern gastropub, with a particular focus on traditional tavern fayre. 300 meters away from the Houses of Parliament, we pride ourselves on our warm service with the walls adorned with plenty of original artwork, inspired by political satire, and like to consider ourselves a place with many regular customers, as well as the inevitable tourist trade. We were crowned as Regional winner for ‘Best Pub & Bar’ in London and County winner for Greater London. We have also been named the one to watch at the top 50 Gastro Pub Awards – an accolade that we take great pride in.

Here’s what you’ll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

The Requirements

• A positive attitude towards the job, customers and also your co-workers
• A passion for learning new and varied skills and growing within our company
• The flexibility of working hours
• The energy to work in a fast-paced environment
• Be the face of the Blue Boar Pub and follow our Service and Standards of Procedure
• Strengthen and maintain product knowledge in order to be able to offer the highest customer experience.
• Help to maintain a clean and organised workplace and follow set up and break down procedures

Travel

• St James Park Tube Station – District & Circle Line – across the road
• Westminster Tube Station – Jubilee Line (4 Mins Walk)
• Victoria Station (8 Mins Walk)
• Waterloo Station (10 Mins Walk)

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore ourCareers Blog to see why we’re more than a great place to stay—we’re a great place to work.