Pub Duty Manager / Supervisor

Damian Isaacs; Hounslow; On-site; GBP 24,000 - 30,000; Full time

Job summary

A renowned hospitality group in Hounslow is seeking a Supervisor to lead a vibrant team at The Queen's Arms. This role emphasizes team spirit, guest satisfaction, and a passion for fresh food and great service. Ideal for someone looking to thrive in a supportive and engaging environment, with benefits including discounts, weekly paid tips, and a healthcare plan.

Benefits

25% discount on food and drink

Discount on hotel stays

Healthcare Cash Plan

Access to online benefits platform

Qualifications

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.

Responsibilities

• Lead a team and ensure customer satisfaction.
• Assist in training new employees.
• Maintain a positive atmosphere.

Skills

Team leadership

Positive attitude

Communication skills

Passion for fresh food

Job description

Join Fuller’s : Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Located landside at Heathrow Terminal 2, The Queen's Arms is the perfect place to meet and greet, or drop off friends and family.

If you love watching the planes and sharing in people's joy as they venture off on their holidays, this is the place for you!

What we can offer you :

• An exciting variety of career paths : Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment : We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24‑hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor :

• Ability to keep team spirits high and guests happy.
• A hands‑on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.