Pub Assistant Manager - Lead Team & Customer Experiences

greene king; Watford; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Pension contribution

Brand discounts 33%

Loved ones discounts 15%

Free employee assistance program

Maternity/paternity policies

Menopause Friendly Employer

Inns and hotels discount 50%

Refer a friend bonus £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Greene King is seeking an Assistant Manager to help run a busy pub with a focus on delivering excellent customer experiences. You will support the General Manager, lead daily operations, and role model high standards.

You will bring strong leadership and communication skills to manage a proactive team, ensuring safety and consistent service during busy shifts. A competitive salary and bonus are provided in a supportive, community-driven environment.

Qualifications

• You are personable and focused on delivering great customer experiences.
• Strong communication and leadership skills to bring out the best in your team.
• Ability to think on your feet and adapt during busy shifts.
• Commitment to high standards and attention to detail.
• Excellent spoken and written English; understand allergen controls.

Responsibilities

• Support the General Manager in day-to-day running of the business and lead in their absence.
• Lead the team to deliver amazing experiences for customers and bring the brand to life.
• Act as a role model and support training and development for staff.
• Ensure customer and team safety while upholding brand standards.

Skills

Customer service

Leadership

Team motivation

Communication

Job description

Greene King is seeking an Assistant Manager to help run a busy pub with a focus on delivering excellent customer experiences. You will support the General Manager, lead daily operations, and role model high standards.

You will bring strong leadership and communication skills to manage a proactive team, ensuring safety and consistent service during busy shifts. A competitive salary and bonus are provided in a supportive, community-driven environment.