PSR2 Court Usher

Brook Street; Cambridgeshire and Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading public sector recruitment agency is seeking a Court Usher for the Cambridge Crown Court. This full-time, temporary position offers a pay rate of £12.21 per hour along with weekly pay, holiday entitlement, and pension access. Responsibilities include greeting court users, preparing courtrooms, and managing administrative tasks. Candidates should possess prior admin or customer service experience, strong communication skills, and proficiency in Microsoft Office. This role provides valuable experience in the public sector.

Benefits

Weekly pay

Paid holiday entitlement

Pension scheme access

Valuable experience within the public sector

Qualifications

• Previous admin or customer service experience is preferred.
• Strong communication and interpersonal skills are crucial.
• Comfortable dealing with sensitive or confidential information is necessary.
• Confident using Microsoft Office and general IT systems is important.
• Being well-organised and reliable is essential.

Responsibilities

• Greet and assist all court users, including public and legal professionals.
• Prepare and clear courtrooms before and after hearings.
• Escort and support witnesses and other court visitors.
• Manage administrative tasks like filing and data entry.
• Operate office and court equipment efficiently.
• Maintain stock of court forms and supplies.
• Answer phone calls and address enquiries.

Skills

Admin or customer service experience

Strong communication and interpersonal skills

Comfortable with sensitive information

Confident using Microsoft Office

Organised and reliable

Tools

Microsoft Office

Job description

Job Title: Court Usher
Location: Cambridge Crown Court
Type: Full-time, Temporary (with potential to extend)
Pay Rate: 12.21 per hour
Pay: Weekly pay + holiday entitlement + pension access
Start Date: ASAP
Parking: Free on-site parking available

We are currently recruiting on behalf of our public sector client for a Court Usher to join the team at Cambridge Crown Court.
This is an excellent opportunity to gain experience within the public sector, supporting the daily operations of the court and ensuring hearings run smoothly.

Key Responsibilities:

• Greet and assist all court users, including members of the public, judiciary, jurors, and legal professionals
• Prepare and clear courtrooms before and after hearings
• Escort and support witnesses and other court visitors
• Manage general administrative tasks such as filing, data entry, scanning, and post handling
• Operate office and court equipment (e.g. recording devices, franking machines, photocopiers)
• Maintain stock of court forms and supplies
• Answer phone calls and handle face-to-face enquiries

Requirements:

• Previous admin or customer service experience
• Strong communication and interpersonal skills
• Comfortable dealing with sensitive or confidential information
• Confident using Microsoft Office and general IT systems
• Well-organised and reliable

Benefits:

• Weekly pay
• 12.21 per hour pay rate
• Paid holiday entitlement
• Pension scheme access
• Valuable experience within the public sector

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.