Protection Sales Expert: Guide Customers to Confidence

Aviva Careers; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider in Norwich is seeking a customer service representative to guide clients through their protection journey. The role involves handling calls, managing applications, and supporting customers online. Ideal candidates are confident communicators who thrive in a fast-paced environment. Experience in customer service or financial services is a plus. Join a supportive team and make a real impact in customers' lives.

Qualifications

• Great communicator who can effectively guide customers.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience in financial services is beneficial.

Responsibilities

• Guide customers through their protection journey.
• Handle calls and manage applications.
• Support customers online via live chat.

Skills

Confident communicator

Calm under pressure

Digital tool usage

Proactive problem-solving

Customer service experience

Job description

A leading financial services provider in Norwich is seeking a customer service representative to guide clients through their protection journey. The role involves handling calls, managing applications, and supporting customers online. Ideal candidates are confident communicators who thrive in a fast-paced environment. Experience in customer service or financial services is a plus. Join a supportive team and make a real impact in customers' lives.