Protection Advisor (100% Remote)

Mojo Mortgages; Remote; GBP 35,000; Full time

Job summary

A dynamic fintech company in the UK is seeking a Protection Advisor to provide tailored protection solutions for clients. You'll arrange protection reviews, advise on suitable products, and ensure excellent customer experiences. This fully remote position offers a competitive salary of £35,000 plus performance bonuses, 25 days holiday, and significant personal development opportunities. Be part of a supportive culture focused on growth and well-being, while advancing your career in an evolving industry.

Benefits

Performance-based bonuses

25 days holiday plus bank holidays

Personal development support

Wellbeing resources

In-person social events

Qualifications

• 2+ years of experience in an advised Protection role.
• Willingness to obtain necessary certifications within 3 months.
• Experience with whole of market or large panel.

Responsibilities

• Conduct in-depth reviews of customers' protection needs.
• Arrange protection reviews by contacting customers.
• Provide advice and recommend protection products.

Skills

Communication skills

Building rapport

Knowledge of protection products

Education

CeMAP, CertPro or R05 certification

Job description

Meet the Protection Sales Team

We’re a growing team of almost 30 dedicated Protection Advisors, led by two experienced Sales Managers. Backed by a vibrant culture and a clear sense of purpose, we’re focused on delivering the right protection solutions for every client.

Our work spans Life Insurance, Income Protection, Critical Illness Cover, and Family Income Benefit. With access to a large panel of providers, we tailor each recommendation to suit individual needs—no off-the-shelf policies here.

All our leads come exclusively from our 75+ Mortgage Advisors, so we’re always speaking to customers who are already engaged and open to advice. We collaborate closely, move quickly, and support each other every step of the way—making protection simple, personal, and effective.

How we work

We keep things flexible but structured to make sure we’re there when our customers need us.

Our Protection Advisors work a 39 hour week, on 3 shift patterns to align with our opening hours and a 1 hour lunch break. You will have a set weekly rota made up of the below shifts. (Usually 2 Early shifts and 1 x Mid, 1x Late)

• Early – 9am-6pm
• Mid – 10am-7pm
• Late – 11am-8pm
• Fridays – 9-4.30 (30 minute lunch break)

Our team don’t work Saturday right now, but we are a growing business so never say never!

We keep it fair, balanced, and always aim to work smarter - not longer.

What will you be doing?

• Picking up live transfers and pre-booked calls from our fantastic team of Mortgage Advisors
• Arranging protection reviews with our customers both new and existing, by contacting them and helping them to recognise the need for protection products.
• Conducting in-depth reviews of customers protection needs, especially in relation to protecting their mortgage, by exploring current provision and agreeing future aims.
• Providing advice and recommending the best protection products for the customers personal circumstances.
• Be a wealth of knowledge on the protection marketplace (income protection, life cover and critical illness) so you can ensure the customer gets the right products at the best price.
• Complete Insurance applications and medical questionnaires.
• Keeping up to date with financial products and legislation.
• Producing insurance quotes and issuing policy documentation and liaising with underwriters to ensure the best possible outcome for the client.

What do we need from you?

• Ideally, 2+ years previous experience in an advised Protection role with knowledge of income protection, life cover and critical illness products.
• CeMAP, CertPro or R05 – or a willingness to work towards and achieve this in your first 3 months of employment (self-funded).
• You’ll need to have whole of market (WOM) or large panel experience.
• Strong verbal and listening communication skills is essential.
• We are people people, and that's what our customers love. You’ll need a strong ability to build rapport as well as being skilled and well-versed in handling objections.

What’s in it for you?

• Fully remote – Work from anywhere in the UK.
• Competitive salary of £35,000 with Commission Guarantees offered for Months 1 & 2.
• Performance-based bonuses – Your results = your rewards.
• 25 days holiday + bank holidays – Time to rest, recharge and come back swinging.
• Personal development – From courses to coaching, we invest in your growth.
• Wellbeing support – Mental health resources, wellness perks, and a genuinely supportive culture.
• Good vibes – Regular (virtual) hangouts and fun stuff to keep us connected.
• In person social events – Summer Socials and a Christmas Party!
• Career progression – We’re growing fast, and we bring our people along with us.

We’re not just offering a job - we’re offering a place where you can do your best work, be challenged, and have a real impact.

About Mojo Mortgages

We're not your average mortgage brokerage. We’re a fast-moving, ever-evolving fintech on a mission to disrupt the industry. With a buzzing, high-energy environment, we’re constantly pushing boundaries to deliver smarter solutions and better outcomes for our customers. Change is constant here, and so is our drive to work faster, think bigger, and raise the bar.

This is a place for top performers. People who thrive under pressure, embrace challenge, and want to be part of building something exceptional. We move fast, demand excellence, and celebrate those who bring passion, accountability, and fresh ideas to the table.

At the heart of everything we do are our behaviours : Care personally, challenge directly, put people first, keep exploring, love what you do, and always be accountable.

If that sounds like you, we want you on the journey with us.