Prospect Research and Database Officer

Royal Museums Greenwich; Greenwich; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

22 days annual leave

Interest‑free loans

Free Life Assurance Scheme

Free entry to exhibitions

Flexible and hybrid working options

Culture of collaboration

Job summary

Royal Museums Greenwich is seeking a Development Officer to join our fundraising team. You will identify new prospective donors, build a robust prospect pipeline, and manage RE NXT data to maximise income for core programming and major projects.

Reporting to the Senior Manager: Development Business Operations, you will collaborate across teams, ensure timely fundraising actions and maintain compliant data practices while supporting a dynamic heritage agenda.

Qualifications

• Strong research ability to identify prospective donors and assess fit.
• Excellent writing and communication skills for donor stewardship and proposals.
• Analytical mindset to interpret data and guide fundraising strategy.
• Experience with data management and CRM systems for donor records.
• Ability to build and manage prospect pipelines with timely actions.

Responsibilities

• Identify and assess new prospective donors to grow donor pool.
• Maintain and improve fundraising systems, processes and data.
• Train on and manage the fundraising database RE NXT; ensure data protection compliance.
• Support pipeline activity with research profiles and due diligence.
• Develop action-led prospect plans with clear deadlines and targets.

Skills

Research skills

Writing skills

Analytical skills

Data management

Donor prospecting

Tools

RE NXT

Job description

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

The Development Team secures vital funding to support core programming and public engagement, exhibitions, collections care and major capital projects at Royal Museums Greenwich. We work with philanthropists, companies and trusts & foundations, building a community of generous and loyal supporters from our Patrons Circle and legacies to major grants and corporate partners. Our current focus is to secure a team target of £2M revenue income in this financial year, and deliver the funding needed to deliver First Light, a landmark capital transformation of the Royal Observatory Greenwich.

This is an exciting time to join this busy, tight-knit fundraising team, to work across all fundraising disciplines and to play a vital role in our future success.

Reporting to the Senior Manager: Development Business Operations, and working with all our fundraisers, the post holder will play a vital role in creating action led prospect pipelines.

Key responsibilities include the identification and assessment of new prospective donors to increase Royal Museums Greenwich's donor pool - based on a solid understanding of current projects and priorities. Prospect pipeline activity will be supported by detailed research profiles and due diligence, ensuring that fundraisers are informed and focussed and to ensure prospect cultivation actions and deadlines are regularly recorded, kept on track and on target.

The role is responsible for maintaining the department's systems, processes and data - always aware that effective management maximises income generation and donor engagement and always seeking improvement in these areas. This role has responsibility for day-to-day management of, and training on, the fundraising database: Blackbaud’s RE NXT. The database is a vital tool in recording fundraising opportunities and actions, recording gifts, stewardship and donor interactions with Royal Museums Greenwich. As such, a good understanding of data protection law and how it is applied will play a large part in this role.

The successful candidate will have a track record in successful research, an interest in the heritage sector, and will demonstrate strong writing and analytical skills. They will be able to work on their own initiative, as well as having an understanding of the importance of data management and how process improvement can lead to more efficient working.

This is a full-time, permanent role in Band 6 - Management and Competent Specialists. Core hours of work will be 36 hours per week, Monday to Friday between 9am - 5pm, with an additional hour to be worked as agreed upon with management. Occasional evening working will be required - as part of the wider team - to support fundraising events.

Salary: £31,400 per annum.

Please be aware that we are unable to sponsor visas.

Please also note that due to our commitment to internal opportunities for current staff, internal candidates will be considered first for this role.

The application deadline is Tuesday 29 September at 23:59. Interviews are pencilled in for w/c 5 October.

We offer:

• 22 days annual leave (rising to 25 after 1 year) plus bank holidays
• Interest‑free loans (travel, bike, gym, learning)
• Free Life Assurance Scheme covering you for 2 times your annual salary
• Free entry to exhibitions at partner museums and galleries
• Flexible and hybrid working options
• A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye‑contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.