Property Viewing Specialist

Home Made; Birmingham; Remote; GBP 25,000 - 40,000; Full time

Job summary

A leading property technology company in Birmingham is seeking a Field Sales Associate to conduct property viewings and provide exceptional service to prospective renters. This role requires strong communication skills and the ability to assess customer needs effectively. The ideal candidate should be a self-starter, organized, and customer-oriented. You will enjoy uncapped commission opportunities in a supportive team environment with the chance to travel to major cities for viewings.

Benefits

Competitive uncapped commission

Regular training and team events

High-performance work environment

Qualifications

• Professional and personable communication skills are essential.
• Driven to succeed and hit targets.
• Quick thinker with the ability to assess customer needs.
• Fantastic organizational skills for managing tasks.

Responsibilities

• Conduct viewings and showcase properties to prospective renters.
• Provide top-notch customer service during the rental process.
• Record data diligently for client reporting.
• Collaborate with Account Management and Operations teams.

Skills

Strong communication skills

Self-starter

Time management

Customer needs assessment

Job description

Location : The role involves daily travel across Birmingham using public transport. Additionally depending on business needs you will have the opportunity to conduct viewings in major cities such as London and Manchester (no driving license required).

Responsibilities

• Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis.
• Provide strong customer service to prospective renters prior during and post viewings. From introducing potential renters to their future homes to supporting them in making that all-important decision you’ll play a pivotal role in shaping their rental experience
• Showcase your knowledge and expertise by highlighting the unique qualities of our properties from the amenities room capabilities building offerings to the best local parks coffee shops bars etc tailoring your recommendations to each customers lifestyle.
• Diligently and comprehensively record data for client reporting
• In quieter times jump on the phone to answer further inquiries options for additional commission if you book in a viewing conduct the viewing AND they move in.
• Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes
• Head down to our London office on a quarterly basis to connect with the wider team for training and team events.
• Be a Home Made culture and values champion internally and externally professionalism integrity and customer centricity are key to our Sales Associates standing out from the rest our expectations are high! You enjoy the world of sales and embrace a customer-first mentality.

Qualifications

• Strong communication skills professional and personable
• A self-starter who is driven to succeed and loves hitting targets
• You’re a quick thinker and capable of assessing a customers needs
• Possess fantastic organisational skills so you can manage and prioritise your time / tasks effectively

Benefits

Benefits of working with us, Arabic Speaking,Internet Marketing,Advocacy,Baking,Client Services

Employment Type : Full Time Experience : years

Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach we are making the renting experience to be better safer and fairer for all. Our work culture is based on driving change working with integrity and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!

At Home Made we focus on creating a high-performance environment and celebrating success together. This role is part of our field sales team working together to achieve a common goal of finding the right property for prospective renters and above all making it a stress free transparent experience! This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology start-up. This role is a remote role working within the Birmingham area with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester Watford London).

Note that all travel is done through public transport

Salary : Basic 25K competitive uncapped commission (OTE 40000)

Working Hours : Tuesday to Saturday 9am-6pm including evening viewing depending on demand.