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Dwelly, a UK-based platform operator, seeks a Property Specialist in lettings who understands how rental properties are marketed, let and managed day to day. You will bring lettings agency experience, care with records, and clear communication to guide colleagues and clients through property processes, while the AI-powered platform handles routine tasks.
This role sits at the intersection of local knowledge and technology, bridging the platform with hands-on letting work to keep operations
A Property Specialist in lettings typically needs solid knowledge of how rental properties are marketed, let and managed day to day, plus comfort with the software that tracks tenants, landlords and maintenance. A strong candidate brings hands on agency experience, care with details and records, and the ability to guide colleagues and clients through property processes. At a company that runs agencies on its own platform, that practical lettings knowledge helps keep operations smooth while the software side grows.
AI is taking over routine lettings admin such as listing drafts, tenant screening summaries and maintenance triage, so the role shifts toward checking that output and handling the cases that need judgement. Local property knowledge, landlord and tenant relationships, and knowing when a situation needs a person stay firmly human. The specialist becomes the bridge between the platform and the real work of letting homes.
Working here gives exposure to an AI powered lettings platform used across acquired agencies, so the specialist sees how AI tools are applied to real property workflows. That experience can be built by learning the platform deeply, noting where AI output needs correction, and feeding those lessons back. Over time this builds a practical feel for where AI helps lettings work and where people still decide.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
Dwelly buys independent UK lettings agencies and runs them on its own AI-powered lettings and property management platform, which it also sells to agency owners.