Property Specialist

Greenhouse Software, Inc.; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Dwelly is seeking a hands-on Property Specialist to support the management and marketing of its residential portfolio in London. You will carry out inspections, inventories, check-ins and check-outs, and create marketing content while coordinating viewings across the portfolio.

You will work 37.5 hours per week (Mon-Fri), with Saturdays 9am-1pm on a rota, and use CRMs, property portals, and digital tools for remote collaboration to ensure smooth operations and excellent service.

Qualifications

• 1+ years of experience in lettings or property sales (desired not essential).
• Strong understanding of UK residential lettings regulations.
• Adaptable and quick to learn in a tech-driven, fast-changing environment.
• Full UK driving licence.
• Comfortable using CRMs, property portals, and online communication tools.
• Experienced with digital tools for remote collaboration, such as Slack, Google Meet and Google Docs.

Responsibilities

• Carry out check-ins and check-outs.
• Conduct mid-term inspections.
• Complete inventories and schedules of condition.
• Carry out pre-leaving inspections, as applicable.
• Produce inspection and compliance reports in line with deposit service requirements.
• Ensure compliance with health & safety, fire, and gas requirements.
• Create property marketing content, including photos, videos and floor plans.
• Conduct and manage property viewings and collect feedback.
• Support miscellaneous appointments as needed.

Skills

UK lettings regulations

CRM software

Remote collaboration tools

Driving licence

Tech-savvy / fast learner

Tools

CRMs

Inventory software

Giraffe 360 camera

Job description

Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.

We're a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.

Please note this role sits with Eden Harper in Battersea, Dwelly's integrated agency.

The Role

We're seeking a hands-on Property Specialist to support the management and marketing of our residential portfolio. You'll carry out property inspections, inventories, check-ins and check-outs, while also creating marketing content and conducting viewings across the portfolio.

Hours: 37.5 - Monday to Friday, with Saturdays 9am-1pm on a rota, plus a half day off during the week

What You'll Do

• Carry out check-ins and check-outs


• Conduct mid-term inspections


• Complete inventories and schedules of condition


• Carry out pre-leaving inspections, as applicable


• Produce inspection and compliance reports in line with deposit service requirements


• Ensure compliance with health & safety, fire, and gas requirements


• Create property marketing content, including photos, videos and floor plans


• Conduct and manage property viewings and collect feedback


• Support miscellaneous appointments as needed

What We're Looking For

• 1+ years of experience in lettings or property sales (desired not essential)


• Strong understanding of UK residential lettings regulations


• Adaptable and quick to learn in a tech-driven, fast-changing environment


• Full UK driving licence


• Comfortable using CRMs, property portals, and online communication tools


• Experienced with digital tools for remote collaboration, such as Slack, Google Meet and Google Docs

Nice to Have

• Familiarity with Giraffe or other 360 cameras


• Familiarity with inventory software


• Competitive salary based on performance, recognising exceptional contributions to our integration success.

What is it like being a Dwell-er?

Feel free to check out Dwelly Core Principles. That's about what we believe in, how we operate and make decisions.

What we offer is not a fancy office or a static workplace. Instead, this is solving one of world's most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.

This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they've built and be able to look back and say one day \"hell yeah, that was me that did it all\".

• Customer obsession rather than competitive focus


• Passion for invention


• Operational excellence


• Long-term thinking