Property Services Coordinator — Repairs & Scheduling

Sovereign Network Group; Basingstoke; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading property services organization is looking for a Coordinator to join their operations support team in Basingstoke. The successful candidate will manage scheduling for trades employees, serve as a first point of contact for business partners, and assist with customer queries. Strong administration skills and a dedication to customer service are essential for this role. The position offers benefits like 25 days holiday and a generous pension scheme.

Benefits

25 Days Holiday + Bank Holidays

Flexible benefits package

Wellbeing days

Matched pension scheme up to 12%

Options for private medical insurance

Qualifications

• Solid experience in administration within a busy customer-focused role.
• Some understanding of building maintenance terminology preferred.
• Experience using different computer systems.

Responsibilities

• Receive work orders and schedule work diaries for trades employees.
• Liaise with trade staff and other repairs staff to ensure appointment targets are met.
• Assist in complaint and query resolution.

Skills

Customer service focus

Administration experience

Ability to manage workload

Strong telephone manner

Quick thinking under pressure

Building maintenance terminology

Job description

A leading property services organization is looking for a Coordinator to join their operations support team in Basingstoke. The successful candidate will manage scheduling for trades employees, serve as a first point of contact for business partners, and assist with customer queries. Strong administration skills and a dedication to customer service are essential for this role. The position offers benefits like 25 days holiday and a generous pension scheme.