Property Relationship Manager

Julian Wadden; Chester; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading property agency in Chester is seeking a Property Relationship Manager for a full-time role. The position involves preparing tenancy renewals, managing property inspections, and delivering excellent customer service. Candidates should possess strong customer service skills and be comfortable in a busy office environment. This role offers competitive compensation, incentives, and a range of fantastic benefits that promote employee wellbeing and professional development.

Benefits

Discounts at over 900 retailers

Free counselling support

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Competitive base pay

Performance bonuses

Special days for length of service

Professional development funding

Qualifications

• Strong ability to negotiate tenancy renewals.
• Experience in completing property inventories.
• Ability to maintain and report accurate file notes.

Responsibilities

• Prepare and negotiate tenancy renewals.
• Complete property inventories & carry out regular inspections.
• Deliver exceptional customer service.

Skills

Excellent Customer Service Skills

Articulate thinker

Great Communicator

Comfortable working in a busy office

Job description

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in Chester. You'll enjoy a standard work week of Monday to Friday, no weekend work! The role offers a realistic OTE of £29,000.

Let's Talk About The Role. It Involves

• Preparing and negotiating tenancy renewals
• Completing property inventories & carrying out regular property inspections
• Maintaining & reporting accurate file notes
• Delivering exceptional customer service

We're Not Just Looking For Someone Who Fits Our Team; We Want To Be a Good Fit For You Too! We're Looking For Individuals With Qualities Such As

• Excellent Customer Service Skills
• Articulate thinker
• Great Communicator
• Comfortable working in a busy office

At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's What You Can Look Forward To

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!