Property Operations Lead — Hybrid, Car Allowance

Livin Housing Limited; Norwich; On-site; GBP 50,000 - 59,000; Full time

Job summary

A housing provider in East Anglia is seeking an experienced Operations Manager to lead the repairs, major repairs, and damp/mould initiatives. The role requires strong leadership skills to manage a team of five supervisors, ensure high-quality service delivery, and build client relationships. Candidates should possess substantial management experience, technical awareness in property maintenance, and IT proficiency in Excel. Competitive benefits, including annual leave and a company van, are offered.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Company Van, Fuel Card, and Uniform

Qualifications

• Ability to lead and motivate a team of supervisors effectively.
• Experience in property maintenance or similar operational environments.
• Practical understanding of repairs, major works, and damp/mould issues.
• Full UK driving licence, with willingness to travel regularly.

Responsibilities

• Lead and manage a team of five Supervisors.
• Ensure operational oversight and effective service delivery.
• Oversee the end-to-end running of all workstreams.
• Build and maintain strong relationships with the client.

Skills

Proven line management experience

HR and people management expertise

Strong knowledge of building and property maintenance

IT proficiency in Excel

Job description

A housing provider in East Anglia is seeking an experienced Operations Manager to lead the repairs, major repairs, and damp/mould initiatives. The role requires strong leadership skills to manage a team of five supervisors, ensure high-quality service delivery, and build client relationships. Candidates should possess substantial management experience, technical awareness in property maintenance, and IT proficiency in Excel. Competitive benefits, including annual leave and a company van, are offered.