Property Operations Co-Ordinator

Foxtons; Chiswick; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading estate agency in Chiswick is seeking an organized and proactive individual to join their high-performing Auctions team. The role involves managing AML documentation, coordinating auction instructions, and supporting brokers while maintaining high accuracy and attention to detail. Ideal candidates are confident in Excel/Power BI and thrive in a fast-paced team environment. We offer continuous training, a well-being package, and progression opportunities in a dynamic setting.

Benefits

Continuous training and development

Diversity and inclusion networks

Well-being package

Enhanced parental policies

Subsidised staff café and bar

Qualifications

• Strong attention to detail and ability to handle data efficiently.
• Experience in fast-paced team environments.
• Ambitious with a proactive approach.

Responsibilities

• Manage AML documentation and ensure smooth onboarding processes.
• Coordinate auction instructions and prepare properties.
• Support applicant analysis and assist with marketing assets.

Skills

Organisational skills

Attention to detail

Confidence with Excel/Power BI

Proactive attitude

Teamwork

Enthusiasm

Tools

Excel

Power BI

Job description

About You

You bring excellent organisational skills, strong attention to detail, and a solutions‑focused mindset. You’re confident working with Excel/Power BI and comfortable handling data. Most importantly, you’re someone who thrives in a fast‑paced team environment and brings energy, positivity, and personality to your work. If that sounds like you, we’d love to hear from you.

We Offer

• Continuous training and development to support your growth in a key operational role
• Exposure to a high‑performing Auctions team with clear progression as the role evolves
• Access to cutting‑edge technology and tools
• Diversity and inclusion networks
• One paid volunteer day per year
• Well‑being package including enhanced sick pay, free counselling, Mental Health First Aiders, coaching platform, and subsidised gym membership
• Enhanced parental policies
• Subsidised staff café and bar

About Us

As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market‑leading technology and the opportunity to work alongside some of the industry’s most influential professionals.

Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.

* TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level

Responsibilities

• Managing AML documentation and ensuring the smooth onboarding of buyers and sellers
• Coordinating auction instructions and preparing properties to go live
• Overseeing uploads to the BidX1 platform with accuracy and attention to detail
• Supporting applicant analysis to help match buyers with the right opportunities
• Assisting with marketing assets and ensuring high‑quality presentation standards
• Gradually taking on more responsibility in sourcing stock and supporting brokers in progressing deals

Up to £35,000 depending on experience.

We are looking for an organised, proactive, and ambitious individual to join our high‑performing Auctions team at London’s leading estate agency. This is a well‑rounded operational role that goes far beyond traditional administrative work. You’ll be at the centre of how our Auctions function operates, working closely with our top brokers and listers while gaining exposure to every stage of the auction process.

Our Auctions team is high‑energy, collaborative, and genuinely a lot of fun, so we’re looking for someone with personality‑someone who brings enthusiasm, confidence, and a proactive approach to everything they do.

In this fast‑paced and evolving position, you’ll play an integral part in keeping the department running smoothly. From ensuring flawless compliance to supporting stock sourcing and helping drive client service excellence, your work will have a real impact on one of our most dynamic commercial teams.

This is a fantastic opportunity for someone who wants to build strong operational expertise, grow quickly, and take ownership of meaningful processes within a lively and supportive team.

About the Role

We offer continuous training and development to support your growth in a key operational role, exposure to a high‑performing Auctions team with clear progression as the role evolves, access to cutting‑edge technology and tools, diversity and inclusion networks, one paid volunteer day per year, a well‑being package including enhanced sick pay, free counselling, Mental Health First Aiders, coaching platform, and subsidised gym membership, enhanced parental policies, and a subsidised staff café and bar.