Property Manager London

Dexters Estate Agent Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier estate agency in Greater London is seeking a Property Manager to support their Lettings business. The role involves ensuring legal readiness of properties, providing five-star service to landlords and tenants, and maintaining excellent communication. The ideal candidate will have property management experience and strong problem-solving skills. The position offers a generous rewards package, including uncapped commission, career advancement opportunities, and a comprehensive training program.

Benefits

Generous reward packages with uncapped commission

Fast track career options

Pension contribution scheme

Comprehensive training program

Team and social events

Birthday day off

Generous holiday allowance, 25 days+

Paid day off to volunteer

Wellbeing support

Beauty and fitness discounts

Enhanced Maternity and Paternity

Season ticket loan

Cycle to work scheme

Qualifications

• Previous property management experience is essential.
• Natural ability to troubleshoot with a keen desire to succeed.

Responsibilities

• Ensure all properties are legal, safe, and ready for occupation.
• Deliver five-star service to landlords and tenants.
• Carry out Pre-Tenancy Inspections.
• Maintain records and logs up to date.
• Develop strong relationships with landlords and tenants.
• Resolve issues quickly and efficiently.
• Promote refurbishments team for portfolio improvement.

Skills

Strong negotiator with excellent communication skills

Excellent customer service experience

Attention to detail

Persistent and tenacious

Team player

Troubleshooting ability

Ability to cope well under pressure

Job description

We are looking for a Property Manager to join us and act as an ambassador for the company. Supporting our Lettings business as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Salary: Subject to portfolio experience

Hours: Monday-Friday 8.30am-5.30pm

Location: Various Locations

Key Responsibilities

• Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation
• Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including
• Carry out Pre-Tenancy Inspections
• Undertake administrative tasks, keeping records and logs up to date
• Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities
• Checking works are completed and keeping all parties updated
• Helping at the end of tenancies including communication relating to deposit returns
• Resolving issues quickly and efficiently
• Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team
• Remain up to date with relevant legislation
• Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams

Requirements & Skills

• Strong negotiator with excellent communication skills
• Previous property management experience essential
• Able to deliver excellent customer service experience
• Strong attention to detail
• Persistent and tenacious
• Team player
• Natural ability to trouble shoot with a keen desire to succeed
• Ability to cope well under pressure

Company Benefits

• Generous reward packages with uncapped commission
• Fast track career options
• Pension contribution scheme
• Comprehensive training programme from apprenticeship to industry qualifications
• Team and social events
• Birthday day off
• Generous holiday allowance, 25 days+ (including extra days for long service)
• Paid day off to volunteer at the charity of your choice
• Wellbeing support
• Beauty and fitness discounts
• Enhanced Maternity and Paternity
• Season ticket loan
• Cycle to work scheme including Forest bikes