Property Manager

The People Pod; Willenhall; On-site; GBP 25,000 - 30,000; Full time

Job summary

A respected property investment company is seeking a motivated Property Manager in Willenhall. The successful candidate will manage a portfolio of residential properties, oversee rent collection, and provide exceptional customer service. With a focus on professionalism, the company offers a supportive work culture, competitive salary up to £30,000, and opportunities for progression. Join a team that values its employees and encourages growth.

Benefits

Performance-related bonus

Clear progression path

Flexible hours after probation

Supportive team culture

Qualifications

• Minimum 1-2 years' experience in property management.
• Experience managing a portfolio of 100+ residential units.
• Knowledge of tenancy legislation and deposit compliance.

Responsibilities

• Oversee rent collection and manage tenant account records.
• Act as main point of contact for tenants and resolve queries.
• Manage the full tenancy lifecycle from move-ins to inspections.

Skills

Communication skills

Customer service orientation

Organizational skills

Problem-solving

Tools

Microsoft Office

Property management software

Job description

Property Manager | Manchester | up to £30,000

Our client is a well-respected property investment company with an in-house lettings and management team overseeing a growing portfolio of high-quality apartments across multiple cities. They've built a reputation for professionalism, integrity, and exceptional customer care, all delivered through a close-knit team and a genuinely relaxed, supportive culture.

As the business continues to expand, they're now seeking a motivated Property Manager to join their in-house team. This is a fantastic opportunity to take ownership of your own portfolio, work in a collaborative environment, and be part of a company that values its people and promotes from within.

The Role

• Oversee rent collection, manage arrears, and maintain up-to-date tenant account records
• Act as the main point of contact for tenants, resolving queries promptly and delivering excellent customer service
• Manage the full tenancy lifecycle from move-ins and document preparation to welcoming new residents
• Carry out regular property inspections, handle tenancy breaches, and coordinate repairs or refurbishments as needed
• Support the launch of new developments, assisting with tenant enquiries and move-in logistics
• Handle the full deposit process including deductions, disputes, and legal compliance while maintaining strong tenant relations
• Build strong relationships with landlords, provide regular updates, and act as a liaison for permissions and communications
• Collaborate with internal teams to identify revenue opportunities, support high-volume move-in periods, and ensure procedural compliance

You will have

• Minimum 1-2 years' experience in a property management role
• Proven experience managing a portfolio of 100+ residential units
• Excellent verbal and written communication skills with a strong customer-first mindset
• Working knowledge of relevant tenancy legislation and deposit compliance
• High attention to detail and exceptional organisational skills
• Strong IT skills, including Microsoft Office and property management software
• A proactive, problem-solving approach and a positive team attitude

What you'll get in return

• Basic salary up to £30,000 depending on experience
• Monday to Friday only - no weekend work
• Flexible hours available once probation is completed
• Performance-related bonus structure
• Clear, structured progression path - the business promotes from within
• Fantastic working culture in a supportive and growing team
• Stylish city-centre office with a strong and respected brand presence