Property Manager

Drewlo Holdings; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A property management company is seeking an experienced Property Manager to oversee all aspects of managing multiple high-rise buildings. The successful candidate will ensure excellent customer service, manage site staff, and comply with property standards. A minimum of 5 years' experience in property management and strong communication skills are essential. This role offers competitive wages and opportunities for growth.

Benefits

Stable full-time employment

Benefits and retirement program

Opportunities for growth

Community investment

Qualifications

• Minimum 5 years property management experience is required.
• Strong follow-up skills to resolve issues effectively.
• MUST have a valid and clean G driver’s license.

Responsibilities

• Ensure maximum customer service for residents.
• Oversee and motivate site staff.
• Conduct physical inspections of properties.

Skills

Customer service delivery

Property management experience

Multi-residential operations

Problem-solving

Communication skills

Organizational skills

Interpersonal skills

MS Office proficiency

Job description

We have an opportunity for an energetic, driven,Property Managerto join our dynamic team.

Since 1958, Drewlo Holdings has been constructing and operating rental apartment towers across Southwestern Ontario and has provided homes to thousands of Canadians.

Reporting to the COO, you will take the lead on all aspects of property management for 10 or more high-rise buildings.

As theProperty Manager, your responsibilities are as follows:

• Ensure maximum level of customer service is provided to residents; respond to and address resident complaints and concerns
• Oversee, direct and motivate site staff
• Oversee training and ensure retention of site staff
• Process and approve necessary incident reports, invoices, and administrative service requests
• Conduct physical inspections of properties on a regular basis, providing direction for maintenance, grounds and custodial staff in meeting established property standards
• Ensure properties are prepared for the move-in of new tenants
• Conduct move-out inspections and work with team members to address repairs, maintenance, and statements of account for security deposits
• Work with contractors and vendors in a professional manner to ensure maintenance and scheduled tasks are completed on time
• Understand and meet federal, provincial, and local laws, bylaws, codes and property standards
• Ensure compliance with the Residential Tenancies Act
• Collaborate with maintenance, revenue management, leasing and central services teams to ensure the smooth delivery of an exceptional customer experience
• Other duties as assigned

Requirements:

• A passion for excellence in customer service delivery
• Minimum 5 years property management experience is required
• Multi-residential operations experience is required
• Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner
• Exceptional written and oral communication skills
• Excellent organizational skills with a strong ability to multi-task
• Strong interpersonal skills
• Strong command of MS Office products: Word, Excel, PowerPoint
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense
• Forward thinking with an ability to develop creative strategic solutions to issues
• MUST have a valid and clean G driver’s license

Why Drewlo?

• Family built, owned and managed; family is at the heart of our company and a core value
• Provide you with a Career; we offer stable full-time employment, benefits and a retirement program
• Treat our employees fair; we offer competitive wages, provide training and value each employee
• Opportunity for growth; we are expanding at an accelerated rate, with that comes new opportunities
• We invest in our community; we know it’s important to give back