Property Manager

Pat Robson & Co; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established property management firm in Newcastle upon Tyne is seeking a dedicated Property Manager. This role offers an exciting opportunity to manage a diverse portfolio of properties while providing exceptional customer service. You'll be responsible for conducting property inspections, managing check-ins and check-outs, and ensuring high standards are maintained. The company prides itself on fostering a positive culture, with opportunities for training and career development. Join a team that values your contributions and offers support for professional growth. If you're ready to take your career to the next level in the property sector, this role is perfect for you.

Benefits

24 days holiday + Bank Holidays

Positive company culture

Annual paid team events

Opportunities for training and career development

Qualifications

• Experience in Property Management is essential.
• Completion of Level 3 ARLA exams within 18 months is required.

Responsibilities

• Manage a portfolio of properties and conduct inspections.
• Handle check-ins/check-outs and maintain property standards.
• Build relationships with landlords and oversee refurbishments.

Skills

Property Management

Customer Service

Attention to Detail

Communication Skills

Problem Solving

Organizational Skills

Flexibility

Education

Level 3 ARLA Residential Lettings and Property Management

Job description

Pat Robson & Co have an exciting opportunity for a Property Manager with exceptional attention to detail, to join our growing team of enthusiastic individuals in Newcastle Upon Tyne.

Established in 1999, Pat Robson & Co are a leading Property Agent in Newcastle-upon-Tyne, with offices in Jesmond and Gosforth providing us with superb coverage of the major private rental and home owner occupied areas in our locality. We believe firmly in rewarding excellent performance and giving our team members the tools they need to succeed.

We are now looking for a dedicated Property Manager to join our supportive Property Management team.

Who are we looking for?

We are looking for an individual who is comfortable working both independently and as part of a team.

This is a customer facing role, with a large part of your time dedicated to carrying out appointments – so excellent communication skills and a commitment to providing excellent customer service is essential.

You will:

• Have experience of working in the Property Management sector
• Have excellent attention to detail and strive to increase the standards of the property portfolio, whilst keeping effective records and documentation.
• Be pro-active and a proven problem solver.
• Be organised with the ability to prioritise tasks.
• Offer a high level of flexibility due to the nature of the position.

Primary duties of the Property Manager position include, but are not limited to:

• Manage a portfolio of properties
• Complete check-ins and check-outs to the company standard
• Carry out periodic inspections
• Log all works required following check-outs and any required administration
• Deposit correspondence between all parties and the releasing of deposits
• Compile and submit deposit disputes
• Compose landlord inspection letters following visits
• Ensure all properties are maintained to the required levels
• Helping to oversee and the service of all legal notices
• Compiling floorplans
• Completing licensing applications and renewals
• Carry out emergency property visits when required
• Oversee all refurbishments
• Increase the standards of the property portfolio
• Out of hours on call rota (1 week in every 6 – operating until 21:00 on evenings)
• Having the skills to build close relationships with Landlord’s is crucial

Qualifications:

Completion of the Level 3 ARLA Residential Lettings and Property Management examinations must be achieved within 18 months. This is an excellent opportunity to further your knowledge and an incremental pay increase will be applicable once the examinations are completed. Pat Robson & Co will support you through the qualification with revision material and cover the expenses of the examinations.

Requirements:

• Full UK driving licence required.

Benefits Package:

• 24 days holiday + Bank Holidays per annum.
• Positive company culture with annual paid team events
• Opportunities for training and career development.

If you’re keen to build a career with an established name in the Newcastle property market – apply now!

• Please detail days and times you would be available for an interview within the next 2 weeks. Please be aware interviews can only be facilitated during working hours and interviews will be held at our Jesmond office.

Work Location: Newcastle upon Tyne, NE2 2AD