Responsibilities
- Conduct regular development inspections and manage property projects to ensure compliance, quality, and cost-effectiveness.
- Build and maintain strong relationships with residents, clients, and resident groups (RA's, RMC's, RTMs), including regular updates and meetings.
- Respond promptly and professionally to customer queries and complaints via phone, email, and written communication.
- Oversee financial aspects of developments, including liaising with accounts teams, signing off invoices, and ensuring accurate reporting.
- Appoint, manage, and assess contractors to deliver works in line with health & safety regulations and company standards.
- Create, review, and implement development management strategies and distribute relevant information to stakeholders.
- Support business growth by identifying new opportunities and maintaining strong relationships with developer clients.
- Collaborate with internal teams, support colleagues, promote the resident web portal, and deputise for management as needed.
Eligibility
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Qualifications
Candidates for this position should have the following skills and qualifications:
- At least 2 years' experience in the residential property management sector.
- ATPI qualified (desirable)
- An understanding of the Building Safety Act 2023 and Fire Safety regulations.
- A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
- A proven track record of budgeting and account management.
- Must have a full UK driving license.
- Must have intermediate computer skills in Microsoft packages.
- Previous experience of contract management.
- Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
- Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Contact
For further information, or to explore more opportunities, you can visit Hobdens on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number.