Property Manager

Property Link Estates; Bath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A property management company in Bath is seeking an Administrator to provide support across property management activities. The role involves maintaining accurate records, assisting with tenancy management, coordinating maintenance requests, and ensuring compliance with legislation. The ideal applicant should have experience in property management, strong communication skills, and the ability to multitask effectively. Training in property management software will be provided.

Qualifications

• Previous experience in property management or administrative roles is desirable.
• Knowledge of property legislation and tenancy law is desirable.
• Ability to work independently and as part of a team.

Responsibilities

• Provide administrative support across all areas of property management.
• Maintain accurate digital records of property files and agreements.
• Handle incoming calls and queries from tenants, landlords, contractors.
• Assist with onboarding new tenants and managing tenancy renewals.
• Log and track maintenance requests and coordinate repairs.
• Ensure properties comply with relevant legislation.

Skills

Organizational skills

Multitasking skills

Written communication

Verbal communication

Proficiency in Microsoft Office

Education

NVQ Level 2 / 3 in Business Administration

ARLA Propertymark or similar qualification

Tools

Alto

Goodlord

Re-Leased

Xero

Job description

Administrator

Property Letting and Property Management

Location : Bath BA1 1HU

Contract Type : Initially Part-Time 3 days a week

Job Purpose :

To provide administrative support across all areas of property management, ensuring the smooth operation of property portfolios, excellent client service, and compliance with relevant legislation.

Key Responsibilities :

Administrative Support

Maintain accurate digital records of property files, tenancy agreements, and correspondence.

Prepare and distribute documentation including leases, notices, and reports.

Manage calendars, schedule inspections, and coordinate appointments.

Handle incoming calls, emails, and queries from tenants, landlords, contractors.

Tenancy Management

Assist with onboarding new tenants, including referencing and documentation.

Track tenancy renewals, rent reviews, and lease expirations.

Support the move-in and move-out process, including inventory checks and periodic inspections.

Maintain up-to-date tenancy CRM systems for residential tenancies and long lease management.

Maintenance Coordination

Log and track maintenance requests and ensure timely resolution.

Liaise with contractors and suppliers to arrange repairs and services.

Monitor service contracts and ensure compliance with health and safety standards.

Financial Administration

Process invoices, rent schedules and other financial statements.

Assist with rent collection and arrears management.

Support budgeting and financial reporting for long leasehold property.

Compliance & Legal

Ensure properties comply with relevant legislation (e.g., gas safety, fire safety, electrical EPCs etc).

Maintain records of inspections, certifications, and regulatory documents.

Assist with insurance claims and legal notices when required.

Customer Service

Provide professional and courteous service to tenants and landlords.

Resolve queries efficiently and empathetically.

Support marketing and communication efforts for vacant properties and new business.

Skills & Experience Required :

Previous experience in property management or administrative roles desirable.

Strong organizational and multitasking skills.

Excellent written and verbal communication.

Proficiency in Microsoft Office an advantage.

Experience with property management software Alto, Goodlord, Re-Leased, Xero an advantage but full training available.

Knowledge of property legislation and tenancy law is desirable.

Ability to work independently and as part of a team.

Qualifications :

NVQ Level 2 / 3 in Business Administration or equivalent.

ARLA Propertymark or similar qualification

These qualifications would be an advantage but not essential.