Property Management & Resident Experience Coordinator

Confidential; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

Ballymore is seeking an organised Estate Coordinator for Wardian, a premier London residential development. The role focuses on coordinating estate management activities, supporting compliance, and delivering exceptional resident services.

Based at Canary Wharf, the position involves handling admin, reporting, and stakeholder communications to ensure smooth operation of the development and high standards of service for residents, leaseholders, and clients.

Qualifications

• Previous experience in an administrative, coordinator, property management, customer service, or operations support role.
• Excellent organisational and time management skills.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Excellent Microsoft Office skills, particularly Word, Excel, Outlook, and Teams.
• A professional and resident-focused approach.
• Experience within residential property management, facilities management, or real estate would be advantageous but is not essential.

Responsibilities

• Provide administration & coordination support for estate management activities, including correspondence and documentation.
• Coordinate diaries, schedule meetings, attend meetings, and take minutes as required.
• Maintain filing systems to ensure smooth operation of the Estate Office.
• Support property management reporting, including lease summaries, service charge administration, and budgets.
• Assist with site inspections and prepare accurate reports and observations.
• Produce client reporting packs and management documentation as needed.

Skills

Organisational skills

Administrative experience

Customer service

MS Office proficiency

Tools

Microsoft Office

Job description

Ballymore is seeking an organised Estate Coordinator for Wardian, a premier London residential development. The role focuses on coordinating estate management activities, supporting compliance, and delivering exceptional resident services.

Based at Canary Wharf, the position involves handling admin, reporting, and stakeholder communications to ensure smooth operation of the development and high standards of service for residents, leaseholders, and clients.