Property Management Maintenance Coordinator

WizeHire, Inc; Richmond; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property management company in Richmond is seeking a Maintenance Coordinator to oversee daily maintenance operations. This role demands strong organizational skills, communication abilities, and 2+ years in property management or facilities coordination. Responsibilities include managing work orders, vendor communications, and site inspections. The company offers a competitive salary and opportunities for growth within a rapidly expanding organization.

Benefits

Health, dental, and vision insurance

Paid time off and holidays

Opportunities for growth

Qualifications

• 2+ years of experience in property management, facilities coordination, or maintenance operations.
• Strong organizational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Familiarity with home systems (HVAC, plumbing, electrical) is a plus.

Responsibilities

• Receive and prioritize maintenance requests from tenants.
• Communicate with vendors to schedule repairs.
• Review completed work orders and conduct inspections.
• Review vendor invoices and track maintenance costs.
• Assist in scheduling seasonal maintenance programs.
• Maintain accurate maintenance records and generate reports.

Skills

Organizational skills

Multitasking

Communication skills

Problem-solving skills

Customer-service focused

Tools

Property management software (Buildium, AppFolio)

Job description

Overview

Property Management Maintenance Coordinator

Posted 3 days ago

Description

Mission Realty Property Management is a fast-growing, full-service property management company serving the Greater Richmond area. We are seeking a highly organized, detail-oriented Maintenance Coordinator to manage day-to-day maintenance operations across our residential portfolio. This role is essential to ensuring a seamless experience for our tenants, owners, and vendors — maintaining our reputation for quality, integrity, and responsiveness.

• Competitive salary (commensurate with experience)
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for growth within a rapidly expanding organization

Responsibilities

• Work Order Management:
• Receive, prioritize, and assign maintenance requests from tenants via phone, email, or portal systems. Ensure timely completion and follow-up on all work orders.
• Communicate with vendors and maintenance personnel to schedule repairs, obtain estimates, and ensure high-quality work within budget and timeline expectations.
• Resident & Owner Communication:
• Provide regular updates to tenants and property owners on maintenance requests, costs, and project timelines. Maintain a professional, solutions-oriented approach in all communications.
• Quality Control & Inspection:
• Review completed work orders for accuracy and satisfaction. Conduct follow-ups and coordinate property inspections when necessary.
• Budget & Invoice Management:
• Review and approve vendor invoices, track maintenance costs, and assist in maintaining budget compliance for each property.
• Preventative Maintenance:
• Assist in scheduling seasonal maintenance programs and recurring services (HVAC, landscaping, pest control, etc.).
• Documentation & Reporting:
• Maintain accurate maintenance records in the property management system. Generate reports on maintenance activity, vendor performance, and recurring issues.

Qualifications

• 2+ years of experience in property management, facilities coordination, or maintenance operations (preferred)
• Strong organizational and multitasking skills with a proven ability to manage competing priorities
• Excellent written and verbal communication skills
• Familiarity with property management software (e.g., Buildium, AppFolio, Propertyware, or similar)
• Working knowledge of home systems (HVAC, plumbing, electrical, etc.) is a plus
• Strong problem-solving skills and attention to detail
• Reliable, proactive, and customer-service focused

Compensation

• Competitive salary (commensurate with experience)

About Mission Realty

At Mission Realty Property Management, our mission is simple — to serve our property owners and residents with excellence, integrity, and care. As part of the broader Mission Realty family, we’re building systems, people, and processes that create sustainable growth and world-class experiences in property management.

• Property Management Maintenance Coordinator