Property Management Assistant

Oriel Partners Limited; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A property management firm in London seeks a Property Management Assistant to support the Block Management team. The ideal candidate will assist in day-to-day operations, liaise with residents and contractors, and help with service charge budgeting. Key requirements include experience in property management, excellent communication skills, and proficiency in Microsoft Office. Competitive salary, benefits, and professional development opportunities are offered.

Benefits

Competitive salary

22 days annual leave + bank holidays

Pension scheme

Travel allowance for site visits

Support for professional development

Clear path for career progression

Qualifications

• Experience in property/block management or residential property administration.
• Strong administrative and organisational skills.
• Excellent communication (written and verbal).
• Proficiency in Microsoft Office and willingness to learn property management systems.
• Customer-focused approach and ability to manage multiple tasks.

Responsibilities

• Acting as the first point of contact for leaseholders, residents, and contractors.
• Assisting with service charge budgets, demands, and expenditure tracking.
• Coordinating maintenance and repairs, including site inspections.
• Maintaining accurate records and compliance documentation.
• Helping with resident meetings and communications.

Skills

Experience in property/block management

Strong administrative skills

Excellent communication skills

Proficiency in Microsoft Office

Customer-focused approach

Job description

Are you looking to build a career in residential property management? Do you thrive in a fast-paced environment where no two days are the same? We’re seeking a Property Management Assistant to support the Block Management team in delivering exceptional service across our residential portfolio.

About the Role

As a Property Management Assistant, you’ll play a vital role in the day-to-day operations of our residential blocks. From liaising with residents and contractors to supporting service charge budgeting and compliance, you’ll help ensure our developments are safe, well-maintained, and running smoothly.

Your Responsibilities Will Include

• Acting as the first point of contact for leaseholders, residents, and contractors.
• Assisting with service charge budgets, demands, and expenditure tracking.
• Coordinating maintenance and repairs, including site inspections. Supporting major works and Section 20 consultations.
• Maintaining accurate records and compliance documentation.
• Helping with resident meetings, AGMs, and communications.
• Providing general administrative support to the property team.

What they are looking for

Essential

• Experience in property/block management or residential property administration.
• Strong administrative and organisational skills.
• Excellent communication (written and verbal).
• Proficiency in Microsoft Office and willingness to learn property management systems.
• A customer-focused approach and ability to manage multiple tasks.

Desirable

• Knowledge of leasehold management, service charges, and major works.
• Interest in pursuing IRPM or similar professional qualifications.
• Familiarity with health & safety/fire regulations in residential blocks.

What's on Offer

• Competitive salary (discussed at interview).
• 22 days annual leave + bank holidays (including 4 days at Christmas).
• Pension scheme and travel allowance for site visits.
• Support for professional development and qualifications.
• Hybrid/remote working options (where appropriate).
• Clear path for career progression to Property Manager.

We appreciate every application but are unable to respond individually to everyone due to the high volumes we receive.