Property Maintenance Surveyor

Hastoe Housing; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A social housing landlord in the United Kingdom is looking for a Property Maintenance Surveyor. The successful candidate will inspect properties, assess repairs, and provide excellent customer service. The role offers opportunities for career advancement, including support for RICS qualifications. Ideal candidates will have relevant qualifications, inspection experience, and strong organizational skills. Apply by midnight on 18 December 2025.

Benefits

Annual leave starting at 25 days

Enhanced pension contributions

Flexible working opportunities

Discounts for local shops and gym membership

Health Cash Plan

Employee Assistance Programme

Qualifications

• Good working knowledge of Building Regulations and Health & Safety legislation.
• Experience in property inspections and surveys.
• Computer literate with ability to learn new systems.
• Valid driving licence and access to own vehicle.

Responsibilities

• Inspecting defects in dwellings and specifying cost-effective repairs.
• Performing domestic surveys and determining necessary remedial works.
• Assisting with planned maintenance works and accurate stock data.
• Conducting damp and mould inspections.

Skills

Building pathology

Customer service

Organizational skills

Communication skills

Education

ONC or City and Guilds qualifications in a building-related topic

Tools

MIS systems

Job description

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

We have an opportunity for full or part time Property Maintenance Surveyor to join our Property Services (Asset) Team. The successful candidate will inspect and survey Hastoe properties, assessing what works need to be carried out and liaising closely with our customer service centre, property services admin team and our external contractors. They will be expected to provide excellent customer service to our residents, while ensuring Hastoe maintains and repairs its properties cost effectively and in accordance with all legal requirements.

This role offers strong scope for career progression, with Hastoe willing to support candidate on the pathway to becoming an Associate Member of the Royal Institution of Chartered Surveyors (RICS).

There are several positions potentially available, with scope to discuss the geographical areas to be covered at interview stage.

Duties will include:

• Inspecting defects in dwellings and specifying cost-effective repairs.
• Performing domestic surveys, determining necessary remedial works and specifying appropriate repairs.
• Assisting with the specification and inspection of planned maintenance works.
• Assisting with the maintenance of accurate stock data.
• Pre and post void inspections, including specifying works and liaising with colleagues in the Housing Team.
• Carrying out damp and mould inspections.
• Using technology to carry out triaging through photos and video calling.
• Reviewing and authorising contractor variations.

About you

You will need to have good working knowledge of building pathology, Building Regulations and Health & Safety legislation. You will also need:

• Possess ONC or City and Guilds qualifications in a building related topic. Or equivalent level qualification in a building related topic.
• Experience in doing property inspections and surveys.
• The ability to adapt, organise and prioritise your workload while maintaining excellent attention to detail.
• Experience of delivering high standards of customer service to all customers and stakeholders, both internal and external.
• To be aware of regulations concerning fire prevention, legionella and asbestos.
• To have a knowledge of building construction and willingness to undertake training.
• To be computer literate and have the ability to learn new systems (Hastoe uses MIS).
• To be keen to learn and progress your knowledge of the surveying industry through on-the-job training and if applicable, formal, RICS-certified qualifications.
• To have excellent organisational and communication skills.
• To hold a valid driving licence and have use of your own vehicle.

A personal note from Megan Owen, your hiring manager

“Our Property Maintenance Surveyors have a crucial role in bridging the gap between our customers and contractors, inspecting our properties and ensuring repairs are carried out to a high standard in a cost-effective way. Each day is interesting and rewarding. Hastoe champions personal and professional growth – so you develop into the best you can be with a team that supports you all the way. We cannot wait to welcome our new Property Maintenance Surveyor to the team”.

Benefits provided

Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time) plus 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on a matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities
• Annual leave increasing with length of service up to a maximum of 28 days (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.
• Enhanced mileage claim rate after the first 10,000 business miles.

How to apply

Please send your CV to [e-mail] by midnight on 18 December 2025.

We will be conducting interviews as the recruitment progresses and may close the vacancy early. We recommend applying early.

If you would like to find out more about the role please contact Megan Owen at [e-mail] or for enquiries about the application process please contact the HR Team at [e-mail].

This post is subject to background checks. Follow the link for further information on this: https://www.hastoe.com/background-checks