Property Client Services Manager

Matalan; Manchester; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading retail company in the North West is seeking a Property Client Services Manager to oversee facilities management and tenant operations across several locations. This 18-month fixed-term contract involves managing relationships with tenants, ensuring compliance with health and safety regulations, and maintaining site documentation. Ideal candidates will have at least 2 years of experience in facilities management and knowledge of healthcare services. The role offers a competitive salary along with attractive benefits.

Benefits

Competitive salary

25 days holiday

Generous pension scheme

Health cash plan

Employee assistance programme

Continuous training for development

Qualifications

• Minimum 2 years experience in facilities or site management.
• Experience in financial management and budget monitoring.
• Proficient in Microsoft Word and Excel.
• Health & safety training (IOSH/NEBOSH).

Responsibilities

• Act as the primary liaison for tenants.
• Manage facilities and services effectively.
• Support compliance processes and health & safety.
• Maintain accurate site documentation.
• Encourage community engagement initiatives.

Skills

Facilities management

Financial management

Microsoft Word

Microsoft Excel

Health & safety training

Building management

Job description

Property Client Services Manager

The Property Client Services Manager will oversee facilities management, property and tenant operations while maintaining strong relationships with all stakeholders. This 18‑month fixed‑term contract is based in the North West area, covering properties across Accrington, Blackburn, Burnley and East Lancashire.

Key Responsibilities

• Act as the primary liaison for tenants, fostering positive relationships and resolving queries.
• Manage facilities and services effectively, ensuring smooth and efficient delivery.
• Support compliance processes, health & safety, and fire risk assessments.
• Maintain accurate site documentation and site records.
• Encourage community engagement and health campaigns within sites.

Qualifications & Experience

• Minimum 2 years experience in facilities or site management.
• Experience in financial management and budget monitoring.
• Proficient in Microsoft Word and Excel.
• Background in building, property or facilities management in the real estate and property sector.
• Knowledge of healthcare services and systems.
• Health & safety training (IOSH/NEBOSH).
• Experience in a health centre or large facility environment.

Benefits

• Competitive salary ranging from £35,000 to £40,000 per annum.
• 25 days holiday per year (excluding bank holidays).
• Generous pension scheme.
• Health cash plan.
• Employee assistance programme.
• Continuous training for personal & professional development.

Contract: 18-month fixed-term. Location: North West (Accrington, Blackburn, Burnley, East Lancashire).