Property Claims Team Manager / Operations Manager (CD-134)

Exchange Street Claims ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading claims management company in London is seeking a Property Claims Operations Manager to oversee the handling of insurance claims. The successful candidate will be responsible for managing internal and external stakeholders, ensuring that customer service standards are met while leading a high performing team. This role offers a unique opportunity for career development in a dynamic and supportive environment.

Qualifications

• Experience in handling property insurance claims is essential.
• Ability to deliver excellent customer service.
• Proven management skills with a record of leading a high performing team.

Responsibilities

• Manage property claims effectively with internal and external stakeholders.
• Support operations to meet business unit goals.
• Oversee claims handling processes to ensure client requirements are met.

Skills

Client management

Excellent communication

Problem-solving

Organizational skills

IT skills

Job description

Property Claims Team Manager / Operations Manager (CD-134)

ur client is looking for a Property Claims Operations Manager; someone who has experience in property claims, managing internal and external stakeholders effectively, can work in a fast paced, ever-changing environment and looks for opportunities to problem solve and improve service.

This is a great opportunity for the right person looking to take the next step in their own career development, whilst contributing to the success and development of business relationships by working closely with operational teams to oversee and ensure client requirements, philosophies and claims handling processes are met. You will also support operations in achieving overall business unit goals.

Essential for this role:

• Have experience in the handling of property insurance claims.
• The desire and ability to deliver excellent customer service
• Proven management skills, and the confidence to lead a high performing team dealing with complex claims
• First class communication skills, both written and verbal
• Competent IT skills and the capability to maintain and work from an electronic file to a high auditable standard.
• Strong organisational skills and the ability to prioritise your workload under pressure
• The ability to communicate clearly and appropriately with colleagues, and understand and satisfy their needs
• A proven track record in managing a high performing team and delivering excellent service and results.

Interestedapplicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims 0161 667 0428/[e-mail] Job Ref: CD-134. JA Ref:731652. For all other vacancies, take a look at our website - exchange-street.co.uk