Property Claims Handler (London)

Exchange Street Claims ltd; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading claims management firm in Greater London is seeking a Domestic Property Claims Handler to manage claims from initial notification to final settlement. Responsibilities include guiding policyholders through the process and investigating claims. Strong customer service and negotiation skills are essential for success in this role. Experience in claims handling is preferred, along with attention to detail and analytical abilities. Competitive salary and supportive work environment offered.

Qualifications

• Experience in handling domestic property claims.
• Excellent communication skills to guide policyholders.
• Strong analytical skills for investigating claims.

Responsibilities

• Manage and process domestic property claims efficiently.
• Provide exceptional customer service throughout the claims process.
• Investigate claims to determine liability.

Skills

Excellent customer service

Claims management

Negotiation skills

Attention to detail

Job description

Discipline: Domestic/Personal Lines Property

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Key Responsibilities:

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims 0161 667 0428/[e-mail]. Job Ref: CD-158. JA Ref: 756845. For all other vacancies, take a look at our website - exchange-street.co.uk