Property Acquisition Case Manager

National Highways; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A transportation authority based in Manchester is seeking a Property Acquisition Case Manager for a 12-month FTC. This role involves liaising with legal and valuation suppliers to ensure land acquisition and maintaining property records. The ideal candidate will have strong stakeholder engagement skills, excellent attention to detail, and experience in customer service. The position offers a supportive work environment focused on safety and customer satisfaction.

Qualifications

• Ability to engage effectively with stakeholders and deliver excellent customer service.
• Excellent grammatical skills for handling legal documentation.
• Effective record keeping and attention to case finances.
• Ability to follow processes and recognize the importance of governance.
• Demonstrable IT skills for maintaining complex documents and spreadsheets.

Responsibilities

• Liaising with legal and valuation suppliers to acquire required land and rights.
• Maintaining property records and financial records accurately.
• Managing work to meet objectives and follow relevant laws.
• Building effective relationships with claimants and landowners.
• Collating and analysing relevant information for decision making.

Skills

Stakeholder engagement

Customer service

Record keeping

Attention to detail

IT skills for document production

Job description

About the job.

National Highways have an excellent opportunity for a Property Acquisition Case Manager to join our Property & Compensation division within Major projects.

This role will support the Property Acquisition Team's work in ensuring that the land and rights required for the scheme are acquired and that related costs are paid promptly and appropriately in accordance with legislation, policy, and the compensation code.

The A66 Northern Trans-Pennine upgrade will involve transforming this key cross-country route into a continuous dual carriageway, linking the M6 at Penrith to the A1(M) at Scotch Corner.

Please note this position is for a 12 month FTC and will be based from our Manchester office.

• Liaising with the company's legal and valuation suppliers to acquire land and rights that are needed to improve or maintain the Network.
• Accurately maintaining the company's property records, financial including forecasting and other administrative records, using the company's systems; to ensure they comply with statutory and internal procedures, and inform effective decision making.
• Managing work to meet objectives, ensuring that the relevant law, policies, and procedures are followed.
• Liaising with colleagues and customers, building effective relationships to ensure that claimants and affected landowners receive a good customer service.
• Collating and analysing relevant information to inform effective decision making.

About you.

• Ability to effectively engage with both internal and external stakeholders and deliver excellent customer service.
• Excellent grammatical skills with ability to deal with items such as legal documentation or drafting letters etc.
• Effective record keeping and attention to detail especially in respect of managing case finances.
• Ability to follow processes and procedures and recognise the importance of governance is desirable.
• Demonstrable IT skills to enable production/maintenance of a range of complex documents and spreadsheets.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.

Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future. Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.