Projects & Insights Intern, Consumer Services

TikTok; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading social media platform is seeking a Project Intern in London for a 6-month internship. The role involves supporting end-to-end project delivery, organizing team communications, assisting with data analysis, and creating presentations. Ideal candidates are currently pursuing a Bachelor’s or Master’s degree in relevant fields and are detail-oriented with strong organizational skills. Applicants should have a high level of proficiency in Microsoft and Google Suite. This role offers a chance to gain valuable experience in a dynamic work environment.

Qualifications

• Currently pursuing a degree with expected graduation in 2027.
• Strong proficiency in Microsoft and Google Suite.
• Excellent verbal and written communication skills.

Responsibilities

• Actively contribute to project delivery and design execution.
• Assist in collecting, organizing, and processing campaign data.
• Create slides for client presentations.

Skills

Attention to detail

Organizational skills

Communication

Data analysis

Education

Bachelor’s or Master’s degree in Business, Management, or Communications

Tools

Microsoft Suite

Google Suite

Excel

PowerPoint

Job description

Responsibilities

Team Introduction

TikTok's GBS team empowers businesses, agencies and brands of all sizes to unleash their creative potential, connect with audiences and drive measurable business results. From designing scalable sales and service programs to delivering tailored tools and products, our team blends operational expertise with a customer-first mindset to help clients achieve their marketing and commerce goals on TikTok.

This role sits within Consumer Services 1 (CS1) and 2 (CS2) verticals for the UK region. The CS1 team is responsible for Apps & Services (including Mobile Gaming) Finance & regulated services and travel clients. The CS2 team is responsible for the Tech/Telco, E&M, PC/Console.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 6 months long internship period.

Key Responsibilities

• Project Support: Actively contribute to end-to-end project delivery, including design, execution, progress tracking, and review, ensuring smooth cross-team collaboration and timely achievement of goals.
• Support organising team communications and events, internal and off-site activities including venue selection, project management and logistics.
• Data Analysis & Reporting: Assist in collecting, organizing, and processing campaign data, and conduct basic analysis to provide actionable insights.
• Process Optimization: Participate in continuous improvement initiatives and suggest ideas to optimize processes, enhancing team efficiency.
• Deck Creation: Create slides for client and agency presentations, showcasing data and insights in easy-to-digest and presentable formats.
• Collaborate with cross-functional teams to ensure consistent and efficient service delivery.
• Team Enablement: Act as an operational backbone by keeping meeting notes, action trackers, and follow-ups structured and documented.
  
  

Qualifications

Minimum Qualification(s)

• Currently pursuing a Bachelor’s or Master’s degree in Business, Management, Communications or a related field due to graduate in 2027.
• Results oriented with great attention to detail and strong organizational skills.
• High level of proficiency in Microsoft and Google Suite.
• Excellent verbal and written communication.
  
  

Preferred Qualification(s)

• Strong organizational and problem-solving skills.
• Basic skills in data collection, processing, and analysis; proficiency with Excel/Google Sheets.
• Comfortable with PowerPoint and other common productivity tools.
  
  

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.