Projects Administration Assistant

Recruitment Solutions Wales; Cardiff; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading company seeks an administrative professional for the Commercial Project Department. The role involves maintaining project records, handling customer enquiries, and supporting the sales team. Ideal candidates will have excellent communication skills and proven administrative experience, with proficiency in Microsoft Office.

Benefits

Monthly Spotlight awards

Employee Assistance Programme

2 Socials a year

Optical Care Vouchers

Staff Workwear

Qualifications

• Proven experience of working in a similar role.

Responsibilities

• Provide comprehensive administration services to the Commercial Project Department.
• Act as the first point of contact for customers and resolve enquiries.
• Maintain project spreadsheets and records accurately.

Skills

Organised

Efficient

Team player

Excellent communication

Strong organisational skills

Time management

Tools

Microsoft Office

Job description

Permanent 08:00 – 16:30 Monday to Thursday, and 7:30 to 14:00 on Friday

Salary £24-27k plus benefits

Job Purpose:

To provide a comprehensive administration service to the Commercial Project Department. To be responsible for ensuring that all records associated with the projects are accurately maintained and administered.

Act as the first point of contact for customers to meet their needs, and ensure they get maximum value from the business.

Encourage early project planning, phasing, and forecasting.

Ensure Project-related information is kept in order and is up to date.

Communicate with all relevant internal departments to ensure the effective and efficient delivery of project-based sales, including feedback for improvements.

Responsibilities:

Responsible for accurate maintenance of estimating and project spreadsheets and records.

Dealing with and resolving enquiries received via phone calls, and emails.

Review projects to compare information from different clients and maintain folders.

Supporting the project Sales team and Project Co-ordinator.

Communicate with customers for missing/required information.

Dealing with and resolving customer enquiries received via phone calls and emails.

Checking DFAs against the quote, prior to processing the order.

Order Input.

Contract Review.

Quote follow-ups by phone.

Provide cross-cover for the Commercial department.

Key Skills:

Organised and efficient.

Ability to prioritise workload and work to deadlines.

Team player with a high level of dedication.

Excellent communication skills i.e. written and verbal communication.

Strong organisational skills.

Time management.

Qualifications & Experience:

Proven experience of working in a similar role.

Knowledge of all Microsoft Office packages i.e. Excel, Word, Outlook, PowerPoint.

Employee Benefits:

Monthly Spotlight awards

Employee Assistance Programme

2 Socials a year

Optical Care Vouchers

Staff Workwear

To apply, please send your CV to [e-mail]

By applying you’re giving consent for Recruitment Solutions Workforce Ltd, to contact you regarding this job and other vacancies we’re recruiting for.

Recruitment Solutions Workforce Limited offers the services of an employment agency for permanent roles and an employment business for temporary roles.