Project Worker – Aberdeen Intensive Support

Includem

Glasgow, Aberdeen City

On-site

GBP 25,000 - 34,000

Full time

6 days ago

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Benefits offered by this job

Company pension

Free parking

Gym membership

Life insurance

Sick pay

Store discount

Job summary

Includem in Aberdeen is seeking a Project Worker to manage a caseload and develop support plans for children, young people and families. The role requires delivering 24/7 helpline support, coordinating with a team and ensuring GIRFEC-aligned outcomes.

A UK driving license is essential and you will work 37 hours per week, 8am–10pm, 5 days over 7. The position is full-time and permanent, with a base in Aberdeen.

Qualifications

Calm under pressure when supporting children, young people and families.
Strong relationship building with young people, families and partners.
Ability to work in a busy, responsive service environment.

Responsibilities

Build relationships and deliver outcome-based support to young people and families.
Be available at critical times and ensure progress on case plans.
Lead collaborative work and coordinate with line managers and staff.

Skills

Calm under pressure

Relationship building

Team collaboration

Service delivery leadership

Job description

Wed Oct 7

Job description:

Position - Project Worker

Salary - £29,166.00 per annum

Contracted hours 37 Hours per week, working between 8am - 10pm and 5 days over 7

Base -Aberdeen

We're looking for a Project Worker to join our team in Aberdeen working to support children, young people and families.

Are you able to stay calm under pressure, do you have these qualities, then we have a job for you?

Purpose & Context of Role

The postholder will manage their own caseload ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem's model of support.

You will be expected to actively demonstrate leadership and ownership over effective service delivery to young people, by managing their outcomes through use of line managers, colleagues and organisational tools, processes, policies and procedures.

Service Delivery

To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
To be available for young people and families at critical times
To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning
To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
To actively participate in the delivery of the Includem Helpline evening and night service so support is available for young people and families 24/7
To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making

People

To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately
To demonstrate professional resilience when providing support with sensitive or challenging issues
To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes
To establish mutually trusting, open and non-judgemental relationship with young people and their families
To encourage and lead collaborative team work to provide a 'scaffolding of support' around each young person and their family whilst developing relationships with wider community resources.
Offer support to young people within their own communities and support them to access resources locally
To respect and value the contribution of wider stakeholders and the delivery of Includem services
Where opportunity allows experience of directing, supporting Sessional staff
Any other duties as designated by your line manager

Influence

To build relationships with Local Authorities with varying demands and priorities
To ensure young people and families are empowered to make informed choices
To support young people and families to effective communicate with others
To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
To reflect on practice, share learning and promote continuous practice improvement within a team setting.
To articulate and endorse the Includem framework of intervention and the key aspects of the service delivery model to a wide audience.
To role model appropriate practice standards and professional boundaries to others
To ensure a high quality service is delivered to young people and families
Demonstrate understanding of your impact on people and how they might see you.
To develop partnership working within communities.

Resources

To deploy time effectively to meet the needs of young people and families to ensure the service is available 24/7, 365 days per year.
Able and willing to travel anywhere Scotland to respond to need from Local Authorities, including overnight stays away from home.
To maintain and produce accurate and timely records and reports.
To ensure support is delivered in line with includem's Policies Procedures, SSSC Codes of Practice & National Guidelines.

Quality Assurance

To be accountable for the quality of your work and responsible for any work delegated to others within the Includem support, and be able to evidence this work effectively.
To actively participate in formal supervision and continuous professional development.
To have an overview of the work delegated to other Includem workers involved in delivering individualised support to your young people.
To generate creative and new solutions to issues faced by young people and families.

A UK driving license is an essential requirement to the role.

Closing date: 20th October 2026

Individual interview: Tuesday 27th October 2026

Job Types: Full-time, Permanent

Benefits:

Company pension
Free parking
Gym membership
Life insurance
Sick pay
Store discount

Application question(s):

Response required – Do you have business insurance on your car insurance?
Response required – Is your car compliant with conditions for Low Emission Zones?
Response required – Can you work flexibly between 8am and 10pm 5 days over 7?
Response required – Have you been the subject of any investigation or disciplinary processes within an employment setting?
Response required – why so you want to work with Includem to support children, young people and families?
Response required – what skills and experiences will you bring to will you bring to enable you to deliver the role?
Do you know anyone at Includem? If so, please provide their name

Licence/Certification: