Project Support Officer - Transformation

West Northamptonshire Council; Northampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government organization in Northampton is seeking a Project Support Officer to assist in project delivery within a transformative team. The ideal candidate will thrive in a fast-paced environment, support project managers, and build strong relationships with stakeholders. Key responsibilities include advising on project standards and contributing to governance activities. Strong organizational skills and proficiency in MS365 tools are essential for success in this role.

Qualifications

• Experience in a project-based setting is preferred.
• Ability to manage multiple tasks and deadlines.
• Enthusiasm for driving projects forward.

Responsibilities

• Support project and programme managers in delivering outcomes.
• Work closely with senior leaders.
• Build relationships with partner organisations.
• Contribute to governance activities.
• Advise on project standards and tools.

Skills

Confident communication

Organizational skills

Time management

IT skills (MS365)

Adaptability

Job description

Overview

As part of the Transformation Programme Management Office (PMO) you’ll play a key role in driving forward projects and programmes that will help shape the future of West Northamptonshire Council. We’re looking for an enthusiastic and proactive individual to be part of our supportive and collaborative team, develop valuable new skills in a fast-paced, change-driven environment, and contribute to meaningful work that will make a real difference across the organisation and for our residents.

Our benefits: you can also see our full list of employee benefits on our careers site.

What you will be doing

As a Project Support Officer you’ll help deliver transformative projects that make a real impact across West Northamptonshire Council. Working within a fast-paced Programme Management Office (PMO), you’ll collaborate with teams across the organisation, support project delivery, and grow your professional skills by:

• Supporting project and programme managers in delivering successful outcomes.
• Working closely with senior leaders, including senior managers and directors.
• Building strong relationships with partner organisations.
• Contributing to governance and assurance activities across programmes.
• Advising on project standards, tools, and processes.
• Exploring and implementing new ways of working to improve delivery.

About you

Are you confident, organised, and adaptable? Do you thrive in fast-paced environments and embrace new challenges with enthusiasm? If so, this could be the perfect role for you. A self-starter with initiative and confidence in your abilities, you’re always looking for opportunities to improve processes and outcomes. You bring flexibility, drive, and a collaborative spirit to everything you do while consistently delivering meaningful results. Whether you’re already delivering high-quality work aligned with best practices or have experience in a project-based setting, you understand what it takes to support successful teams. You’re skilled at managing multiple tasks, tight deadlines, and competing priorities — demonstrating excellent time management and a keen eye for detail. You communicate clearly across various platforms and engage effectively with stakeholders at all levels. With your strong IT skills—especially in MS365 tools like SharePoint—you’re ready to take on new challenges. Tell us how you meet the essential criteria in the Job Description by sharing examples that highlight your skills, experience, and impact. We’re excited to hear how you could contribute — if this sounds like the opportunity you’ve been waiting for, don’t hesitate to apply!

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is “to make West Northants a great place to live, work, visit and thrive”. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more about what it’s like to work at West Northants Council from our Chief Executive. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner. If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email [e-mail] for support. West Northants Council, where careers thrive.