Project Support Officer - Temporary until December 2027

Mining Remediation Authority; Mansfield; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

Hybrid working

Pension with employer contribution

Generous annual leave

Learning & development

Wellbeing support

Job summary

The Mining Remediation Authority is seeking a proactive administrative professional to provide essential support to the Incident Response project in Mansfield. You will gather and organise information, create clear processes, and produce guidance documents for colleagues to share across teams.

You will coordinate information from multiple people, keep documents accurate, and help the project adapt as processes evolve. Strong communication and organisation are key for success in this role.

Qualifications

• Experience in administrative, project support, coordinator or operational support roles.
• Ability to communicate effectively, stay organised and produce accurate, high-quality work.
• Comfortable gathering information, following up on missing information and capturing details.
• Proactive, organised and eager to learn.
• Experience with information management, records, or improving how work is organised and documented.

Responsibilities

• Gather, organise and document information needed for the projects day-to-day operations.
• Create and maintain clear processes and process maps to support the project team.
• Produce supporting guidance documents for colleagues and ensure documentation stays up to date.
• Coordinate information from different people and adapt as processes evolve.

Job description

About You

Can you help turn fast-moving ideas into clear, practical ways of working?

Are you organised, detail-focused and confident working with people across a range of teams?

Looking for your next temporary role where you can make a real difference?

If so, we'd like to hear from you.

We're looking for someone who enjoys gathering information, keeping things organised and turning conversations into clear, easy-to-follow documents. You'll be comfortable asking questions, following up on missing information and making sure important details are captured accurately.

You’ll work with colleagues across the organisation to document processes and create straightforward guidance that helps people understand what they need to do. Using Microsoft Visio, or a willingness to learn, you'll help produce simple process maps that support the project team.

We're interested in people who are proactive, organised and eager to learn. You may have experience in an administrative, project support, coordinator or operational support role where you've worked with information, maintained records or helped improve the way work is organised and documented.

You don't need to be a process improvement expert. What's most important is your ability to communicate effectively, stay organised and produce accurate, high-quality work.

About The Role

This temporary role provides essential support to our Incident Response project.

Working alongside the project team and colleagues across the organisation, you'll help gather, organise and document the information needed to support the project's day-to-day operation. You'll arrange information into clear processes, create and maintain process maps, and produce supporting guidance documents for colleagues.

You’ll be responsible for coordinating information from different people, ensuring documentation remains accurate and up to date, and supporting the team as processes evolve throughout the project.

As priorities can change, you’ll need to be well organised, manage your workload effectively and maintain attention to detail while working to deadlines.

This is a great opportunity for someone who enjoys bringing order to information, working collaboratively with others and supporting the delivery of an important organisational project.

To find out more about the role, take a look at the job description.

We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we’d love to learn more about you!

Role location: Mansfield (Hybrid Working - average of 2 days per week in our Mansfield Office)

Schedule:

Application closing date:25th October 2026

Sifting date: w/c 26th October 2026

Interviews: w/c 2nd November 2026

(If you are unavailable on these interview dates, please make us aware, and we will look at alternative dates)

Security:

Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.

About Mining Remediation Authority

Why join us?

Make a real difference with flexibility, long-term security and support for life outside work.

At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.

• Flexibility that fits your life – hybrid working and flexibility in how you manage your time
• Financial security for your future – including a pension with up to 29% employer contribution
• Time to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more days
• Support through life’s big moments – generous family leave and flexibility when you need it most
• Opportunities to grow – funded learning, development and professional subscriptions
• Wellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefits

Find out more about our full range of benefits and what it’s like to work with us here Life page

About us

At the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.

Why this matters

You’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business Plan

Inclusion matters to us

We’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.

We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.

If you need any adjustments as part of the recruitment process, please contact us at [e-mail] or call 01623 637000 we’re here to support you.