Project Support Officer - EPR Programme

NHS; Basingstoke; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare provider in Basingstoke is seeking a Project Support Officer to assist the Programme Management Team in delivering high-quality care. The role involves managing documentation, liaising with internal and external stakeholders, and contributing to project strategies. Ideal candidates should have a relevant degree, project management experience, and strong analytical skills. This position offers flexibility with full-time and part-time options.

Qualifications

• Must hold a degree or possess equivalent specialist knowledge.
• Experience in project management or Quality Improvement (QI) is required.
• Evidence of continuous professional development is essential.

Responsibilities

• Provide comprehensive project support to the Programme Management Team.
• Organise project documentation and maintain the RAID logs.
• Liaise with stakeholders and report on project issues and progress.

Skills

Project management

Stakeholder negotiation

Analytical skills

Education

Degree or equivalent

Tools

Microsoft Access

Microsoft Excel

Job description

Job Summary

This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).

Hampshire and the Isle of Wight Acute Care Collaborative have come together as part of the Integrated Care Board (ICB) as an Acute Provider Collaborative (APC) to invest in Electronic Patient Record (EPR) functionality. This is to meet the needs of our whole ICS population, recognising that the organisation of clinical care needs to change and develop radically in order to meet the challenges we face.

A Project Support Officer is required to support the Programme Management Team. The post holder will provide all aspects of project support and make a significant contribution to the smooth running of the Programme.

Main duties of the job

• Responsible for file structure organisation, document management and configuration, maintenance, analysis and follow up of project documentation including the programme RAID logs.
• Arrange meetings, agendas, and minutes, liaising with internal and external stakeholders regularly to log, report, monitor and chase any actions or issues raised during these meetings.
• Document, prioritise and report on programme risks, issues, or changes, using own judgement and initiative. Understand when issues or situations need escalating.
• Provide analysis of information and datasets. Present the information appropriately to the Programme and Project Managers to enable them to act.
• Assist with the implementation of action plans arising from risk reports, meetings or any other appropriate forum.
• Contribute to the development of programme strategies, policies, practices, and documentation.
• To collate, present and analyse data using Microsoft Access, Excel and any other departmental database to support delivery of high quality care.
• Regularly report project progress to the project team.
• Respond to urgent requests as necessary and ensure that urgent and sensitive items are dealt with accordingly.
• Support the programme team to ensure that the portfolio of tasks is planned, managed, and delivered effectively.
• The role will include a mix of home and cross‑site working.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei, and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or contact [e-mail].

Details

Date posted: 05 November 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,049 to £37,796 a year per annum

Contract: Secondment

Working pattern: Full‑time, Part‑time

Reference number: 251‑PSOERP

Job location: Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, GR24 9NA

Job responsibilities

Please see the attached Job Description and Person Specification for more details, including main responsibilities.

Person Specification – Training and Qualifications

• Degree or equivalent specialist knowledge and experience
• Knowledge in project management or QI
• Evidence of continuous professional development
• Equivalent knowledge and skills gained through any combination of alternative study, employment or voluntary work
• Desirable: Recognised Project Management qualification to foundation level

Experience and Knowledge

• Significant practical experience of providing programme and project management support on digital programmes
• Basic knowledge of the full project lifecycle (including pre‑project phases) including multiple methodologies e.g. waterfall and agile
• Desirable: Experience providing programme and project support in an NHS environment
• Desirable: Knowledge and practical experience of the management and successful delivery of the full project lifecycle

Skills and Ability

• Basic knowledge of how to influence and negotiate with internal stakeholders, often requiring the ability to challenge existing practice in a constructive way
• Good verbal and written interpersonal and professional communication skills
• Detailed knowledge of the maintenance, analysis and follow‑up of project control documents (e.g., RAID logs, minutes, action trackers, agenda logs etc.)
• Basic knowledge of how to identify, source, assimilate and apply relevant (clinical, system, setting) specific and technical knowledge
• Basic knowledge of how to identify complex project risks and issues and develop mitigation strategies
• Detailed knowledge of arranging meetings, agendas, and minutes for projects, liaising with internal and external stakeholders regularly to log, report, monitor and chase any actions or issues raised during these meetings
• Detailed knowledge of programme and project documentation organisation, management, and configuration
• Good knowledge of Information Governance (IG) compliance and Digital Technology compliance and guidance
• Excellent time management skills with ability to work unsupervised under pressure, take initiative and prioritise own workload
• Desirable: Basic knowledge of how to analyse and interpret technical, complex, or contentious information and present to a variety of audiences where barriers to acceptance may exist

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

Employer Details

Employer name: Hampshire Hospitals NHS Foundation Trust

Address: Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, GR24 9NA

Employer's website: https://www.hampshirehospitals.nhs.uk/