Project Support Officer

B&M Retail; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company in Liverpool seeks an experienced Project Support Officer / Junior Project Manager to join its Transformation Office. This role involves managing governance processes, coordinating project activities, and maintaining programme artefacts. The ideal candidate has proven project management experience, excellent communication skills, and proficiency in Microsoft Office. This is a fantastic opportunity for career growth in a dynamic environment.

Benefits

Competitive benefits package

In-store discounts

Discounts with retail and hospitality partners

Qualifications

• Experience in a structured project environment.
• Ability to manage stakeholders effectively at all levels.
• Proactive approach to problem-solving.

Responsibilities

• Manage programme governance and prioritisation processes.
• Coordinate meetings and assurance activities for risk and planning.
• Maintain programme artefacts and deliver small to medium projects.

Skills

Project Management experience

Exceptional communication skills

Analytical thinking

Proficiency in Microsoft Office 365

Ability to manage stakeholders

Positive mindset

Tools

Microsoft Office 365

MS Project

Job description

Overview

We’re looking for an experienced Project Support Officer / Junior Project Manager to join our newly created Transformation Office. This is a fantastic opportunity to build your career in project management working at the centre of initiatives that will shape the future of our business. You’ll be exposed to a wide range of projects, stakeholders, and ways of working that will broaden your understanding of change delivery and strategic transformation.

Key Responsibilities

• Manage programme governance, stage gate, and prioritisation processes.
• Coordinate meetings, actions, and assurance activities for risk and planning.
• Maintain programme artefacts, SharePoint site, and deliver small to medium projects.
• Streamline governance and ways of working with Programme and Functional Leads.
• Build dashboards to track risks, plans, and actions, highlighting key trends.
• Foster a project management community to align change across B&M.
• Deliver sustainable, compliant change that keeps colleagues and customers safe.
• Support training, compliance, and policy updates aligned to business change.

Qualifications

• Proven experience in Project Management or within a Project Support Office (PSO) in a structured project environment.
• Exceptional communication skills and the ability to manage stakeholders effectively at all levels.
• Strong analytical thinking and a proactive approach to problem‑solving.
• Proficiency in Microsoft Office 365 applications, including Word, Excel, and PowerPoint.
• Familiarity with MS Project is advantageous but not essential.
• The ability to influence and collaborate across diverse teams and functions.
• A positive, forward‑thinking mindset and a genuine passion for driving meaningful change.

Benefits

We offer a competitive benefits package, including discounts in‑store and with a wide range of retail and hospitality partners.

If you’re a natural organiser that can shape improved ways of working, apply today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.