Project Support Manager - PFI Expiry

NHS; United Kingdom; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

A health services trust in the UK seeks a Project Support Manager to facilitate the PFI Expiry Programme. This role involves coordinating project tasks, managing documentation, and liaising with stakeholders to ensure successful delivery. Candidates should have project management experience and strong organizational skills. This is a full-time, permanent position with a salary range of £31,049 to £37,796 per annum.

Qualifications

• Experience supporting complex projects in a healthcare or estates environment.
• Evidence of CPD in project or administrative disciplines.

Responsibilities

• Manage and maintain the planning, coordination, and monitoring of project activities.
• Maintain and update project documentation, plans, and reports.
• Liaise with internal and external stakeholders to ensure timely delivery of project milestones.

Skills

Strong organisational and planning skills

Excellent written and verbal communication

Proficient in Microsoft Office (Project, Word, Excel, PowerPoint, Outlook)

Ability to manage multiple priorities and meet deadlines

Knowledge of NHS governance structures

Education

Degree in project management, estates or business discipline

Experience in project support, business administration or related field

Tools

Microsoft Office

Job description

Job summary

The Project Support Manager will provide essential support to the PFI Expiry Programme, working closely with both the Future Services Project Manager and the Estates Assets Project Manager. The role will involve managing elements of the programme, facilitating progress across all PFI Expiry work streams, and supporting performance improvement. The post holder will ensure effective coordination, reporting, and communication, contributing to the successful handback of PFI assets and the transition to future service delivery.

You will provide high quality project coordination skills to the team, using Microsoft applications as required to create, track and maintain project documentation and keep communication levels high to all stakeholders.

You will work closely with the PFI Expiry Project Managers and also have the autonomy to ensure the delivery of project tasks within agreed timescales, mitigating risk and issues along the way.

You will be working in a busy project environment, providing a reliable and confident service to the PFI Expiry project, ensuring your work is accurate, on time and clearly communicated.

Main duties of the job

• Manage and maintain the planning, coordination, and monitoring of project activities across the PFI Expiry Programme including Future Services and Asset Handback.
• Maintain and update project documentation, plans, and reports.
• Liaise with internal and external stakeholders to ensure timely delivery of project milestones.
• Monitor progress against project timelines and escalate risks or issues appropriately.
• Maintain project databases and information systems, ensuring data accuracy and accessibility.
• Organise meetings, workshops, and lifecycle reviews, including minute-taking and action tracking.
• Provide administrative and logistical support to both PMs.
• Assist in the preparation of reports for meetings linked to PFI Expiry.
• Contribute to performance improvement initiatives and service development proposals.
• Provide support to the PFI Expiry Manager and input into the IPA Expiry Health check at Expiry - 3 years (c. July 2026).
• Liaise with colleagues in the Estates and Facilities Team ensuring that they are kept up to date with developments in relation to PFI Expiry.
• Maintain the PFI expiry project dashboard throughout the life of the project.
• Manage and maintain the expiry project risk register.
• Manage the delivery of PFI expiry actions plans ensuring timely updates are provided from all stakeholders.
• Maintain the provision of reports and recommendations to the PFI Expiry Committee and ensure they are issued within governance timescales.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust – they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Our values – Care, Accountability, Respect and Excellence – are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Details

Date posted: 31 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year pa pro rata

Contract

Permanent

Working pattern

Full‑time, Flexible working, Home or remote working

Job location

Franklin Barnes, Commercial Road, Hereford, HR1 2AZ

Person Specification

Education & Qualifications (Essential)

• Experience in project support, business administration or related field
• Degree in project management, estates or business discipline
• Evidence of CPD in project or administrative disciplines

Desirable qualifications

• PRINCE2 Foundation or equivalent

Skills, Knowledge & Abilities (Essential)

• Strong organisational and planning skills
• Excellent written and verbal communication
• Proficient in Microsoft Office (Project, Word, Excel, PowerPoint, Outlook)
• Ability to manage multiple priorities and meet deadlines
• Knowledge of NHS governance structures

Desirable skills

• Understanding of PFI contracts or estates compliance
• Familiarity with asset management systems
• Knowledge of public procurement frameworks

Experience (Essential)

• Experience supporting complex projects in a healthcare or estates environment

Desirable experience

• PFI‑related project experience

Personal attributes (Essential)

• Attention to detail and accuracy
• Adaptable and proactive
• Team player with a collaborative approach
• Professional and confident when dealing with stakeholders
• Commitment to NHS values and continuous improvement

Other factors (Essential)

• Ability to fulfil the travel requirements of post

Employment conditions

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will be necessary to submit a Disclosure and Barring Service (CRB) check for any previous convictions.