Project Support Manager - PFI Expiry

NHS; Hereford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Hereford is seeking a Project Support Manager to manage key elements of the PFI Expiry Programme. The role involves coordinating project activities, maintaining documentation, and liaising with stakeholders. The ideal candidate will have a background in project support or business administration, with strong organizational skills and a commitment to NHS values. Flexible working options are available.

Benefits

Flexible working

Home or remote working options

Qualifications

• Experience in project support or business administration.
• Evidence of CPD in project disciplines.
• Understanding of PFI contracts.

Responsibilities

• Manage project activities across the PFI Expiry Programme.
• Maintain and update project documentation.
• Liaise with stakeholders for project milestones.
• Monitor project timelines and escalate risks.

Skills

Organizational skills

Project management

Microsoft Office proficiency

Stakeholder communication

Attention to detail

Education

Degree in project management, estates or business discipline

PRINCE2 Foundation or equivalent

Tools

Microsoft Project

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

The Project Support Manager will provide essential support to the PFI Expiry Programme, working closely with both the Future Services Project Manager and the Estates Assets Project Manager. The role will involve managing elements of the programme, facilitating progress across all PFI Expiry work streams, and supporting performance improvement. The post holder will ensure effective coordination, reporting, and communication, contributing to the successful handback of PFI assets and the transition to future service delivery.

You will provide high quality project coordination skills to the team, using Microsoft applications as required to create, track and maintain project documentation and keep communication levels high to all stakeholders.

You will work closely with the PFI Expiry Project Managers and also have the autonomy to ensure the delivery of project tasks within agreed timescales, mitigating risk and issues along the way.

You will be working in a busy project environment, providing a reliable and confident service to the PFI Expiry project, ensuring your work is accurate, on time and clearly communicated.

Main duties of the job

• Manage and maintain the planning, coordination, and monitoring of project activities across the PFI Expiry Programme including Future Services and Asset Handback.
• Maintain and update project documentation, plans, and reports.
• Liaise with internal and external stakeholders to ensure timely delivery of project milestones.
• Monitor progress against project timelines and escalate risks or issues appropriately.
• Maintain project databases and information systems, ensuring data accuracy and accessibility.
• Organise meetings, workshops, and lifecycle reviews, including minute-taking and action tracking.
• Provide administrative and logistical support to both PMs.
• Assist in the preparation of reports for meetings linked to PFI Expiry.
• Contribute to performance improvement initiatives and service development proposals.
• Provide support to the PFI Expiry Manager and input into the IPA Expiry Health check at Expiry - 3 years (c. July 2026).
• Liaise with colleagues in the Estates and Facilities Team ensuring that they are kept up to date with developments in relation to PFI Expiry.
• Maintain the PFI expiry project dashboard and maintain for the life of the project.
• Maintain the expiry project risk register.
• Manage the delivery of PFI expiry actions plans ensuring timely updates are provided from all stakeholders
• Maintain the provision of reports and recommendations to the PFI Expiry Committee and ensure they are issued within governance timescales.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Person Specification

Education & Qualifications

• Experience in project support, business administration or related field
• Degree in project management, estates or business discipline
• Evidence of CPD in project or administrative disciplines
• PRINCE2 Foundation or equivalent

Skills, Knowledge & Abilities

• Strong organisational and planning skills
• Proficient in Microsoft Office (Project, Word, Excel, PowerPoint, Outlook)
• Ability to manage multiple priorities and meet deadlines
• Knowledge of NHS governance structures
• Understanding of PFI contracts or estates compliance
• Familiarity with asset management systems
• Knowledge of public procurement frameworks

Experience

• Experience supporting complex projects in a healthcare or estates environment
• PFI-related project experience

Personal attributes

• Attention to detail and accuracy
• Adaptable and proactive
• Team player with a collaborative approach
• Professional and confident when dealing with stakeholders
• Commitment to NHS values and continuous improvement

Other factors

• Ability to fulfil the travel requirements of post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full-time,Flexible working,Home or remote working