Project Resident Liaison Officer

Regen Solutions; Greater London; On-site; GBP 36,000; Full time

Job summary

A well-established electrical company is seeking a Project Resident Liaison Officer to oversee projects in residential properties in the Heathrow area. The ideal candidate will have experience in kitchen and bathroom projects, be proactive, and have excellent communication skills. This site-based role involves attending properties for inspections and ensuring smooth communication between residents and the project teams. A competitive salary with a car allowance is offered.

Benefits

£36,000 salary

£3,000 car allowance

Daytime hours

Key point of contact role

Qualifications

• Proven experience in kitchen and bathroom projects.
• Strong organisational and time-management skills.
• Excellent communication and customer-service skills.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Attend properties for pre-start inspections and take measurements.
• Log property information and communicate with project teams.
• Build relationships with residents and site teams.

Skills

Experience in kitchen and bathroom projects

Organisational skills

Communication skills

Proactive attitude

Competent with apps

Job description

Job Title:

Project Resident Liaison Officer

Salary:

£36,000 + £3,000 car allowance

Hours:

Monday‑Friday, 8:00am start

Location:

Heathrow surrounding areas (including Ruislip, Hayes, and nearby locations)

Overview

An established electrical company is seeking an experienced Project Resident Liaison Officer to support projects in residential properties. This role is ideal for someone with previous experience in kitchen and bathroom projects, who is proactive, organised, and confident in working directly with residents. You will be the first person on site with the fitting team, ensuring all pre‑start checks are completed, measurements are taken, and properties are ready for the work to proceed.

Key Responsibilities

• Attend properties ahead of the fitting team to complete pre‑start inspections, take accurate measurements, and ensure the property is ready for scheduled works.
• Be fully aware of the works required in each property and ensure the team has all necessary information.
• Use the company app to log property information, pre‑start checks, and resident communications.
• Maintain clear communication with office‑based admin staff to keep project records accurate and up to date.
• Regularly visit multiple sites‑typically 3 days for kitchen projects and 2 days for bathroom projects.
• Monitor ongoing works without performing physical labour, but remain aware of any issues or requirements.
• Build strong, professional relationships with residents, site teams, and office staff.

Requirements

• Proven experience in kitchen and bathroom projects.
• Strong organisational and time‑management skills.
• Confident taking measurements and performing thorough pre‑start checks.
• Excellent communication and customer‑service skills.
• Proactive, hands‑on attitude and comfortable being the first person on site.
• Competent with mobile apps or digital reporting tools.
• Full UK driving licence and access to your own vehicle.

What's on Offer

• £36,000 salary + £3,000 car allowance
• Monday‑Friday daytime hours (8:00am start)
• Site‑based role across multiple properties in the Heathrow area
• Opportunity to be the key point of contact between residents and teams on site