Project Quality Manager

AECOM; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global infrastructure consulting firm in Newcastle upon Tyne is seeking a Project Quality Manager to provide quality leadership across projects. The role involves ensuring compliance with AECOM's quality systems while enhancing a culture of continuous improvement. Ideal candidates will have significant experience in quality assurance within engineering projects and hold relevant certifications. Hybrid work options available.

Benefits

Flexible work options

Comprehensive benefits and well-being programs

Opportunity for professional growth

Qualifications

• Minimum 10 years' experience in a quality assurance role within large infrastructure or engineering projects.
• At least 8 years as a certified Internal or Lead Auditor.

Responsibilities

• Champion and implement quality standards across assigned projects.
• Provide specialist input during project start-up, including preparation of project quality and management plans.
• Coach and mentor Project Managers to sustain a strong quality culture.
• Support and execute audits, ensuring compliance.
• Conduct root cause analysis and follow up on corrective actions.
• Drive Lean initiatives and quality improvement programs.

Skills

ISO 9001 implementation and auditing

Lean methodologies

Analytical and statistical reporting skills

Written and verbal communication in English

Stakeholder management abilities

Education

Degree in Engineering or related field

Certified Lead Auditor/Internal Auditor for ISO 9001

Chartered Quality Professional or equivalent qualification

Job description

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Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

We are seeking a Project Quality Manager to provide quality leadership, guidance, and support across assigned projects within our UKI region. This role plays a key part in ensuring the consistent implementation, communication, and improvement of AECOM's quality systems, policies, and procedures - in line with client requirements and our Integrated Management System (IMS).

You will act as a quality ambassador, helping project teams to embed a culture of continuous improvement, ensuring compliance, and driving operational excellence. This role reports directly to the Regional QA Lead (UKI) and may support one major project or a portfolio of similar projects.

Key Responsibilities

• Champion and implement AECOM's quality standards across assigned projects.
• Provide specialist input during project start-up, including preparation of project quality and management plans.
• Coach and mentor Project Managers to sustain a strong quality culture.
• Support and execute internal and external audits, ensuring compliance with project and corporate requirements.
• Conduct root cause analysis and follow up on corrective actions.
• Gather and analyse quality performance data (KPIs, trends, etc.) and report to the Regional QA Lead.
• Drive Lean initiatives and quality improvement programs to reinforce continuous improvement.
• Support ISO certification maintenance (9001, 14001, 45001) and compliance across offices in the assigned region.
• Manage quality inductions, awareness sessions, and training within projects.
• Contribute to client feedback processes and organize quality meetings as needed.

Qualifications

• Degree in Engineering or a related field.
• Certified Lead Auditor/Internal Auditor for ISO 9001 (or equivalent).
• Chartered Quality Professional or equivalent qualification preferred.

Experience

• Minimum 10 years' experience in a quality assurance role within large infrastructure or engineering projects.
• At least 8 years as a certified Internal or Lead Auditor.

Skills & Knowledge

• In-depth understanding of ISO 9001 implementation and auditing.
• Familiarity with Lean methodologies, ISO 44001 (collaborative working), ISO 14001, and ISO 45001.
• Strong analytical and statistical reporting skills (KPIs, trend analysis).
• Excellent written and verbal communication in English; other languages an advantage.
• Strong organizational and stakeholder management abilities.

Personal Attributes

• Acts as a role model with integrity, professionalism, and a commitment to quality and safety.
• Confident communicator with strong influencing and coaching skills.
• Proactive, decisive, and accountable - focused on achieving results.
• Ethical, collaborative, and customer-oriented mindset.
• Willingness to travel as required across the region.

Additional Information

About AECOM

AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.

Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address [e-mail] if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.