Project/PMO Support Officer

Forces Recruitment Solutions Group Ltd; Bury St Edmunds; On-site; GBP 32,000 - 45,000; Full time

Job summary

A specialist IT consultancy in Bury St Edmunds is seeking a Project Support Officer to assist with planning, governance, and coordination of projects. Ideal candidates will have strong organisational skills, experience in multi-project environments, and proficiency in project management tools like MS Project and Jira. This position offers a salary of £32,000 to £45,000, and benefits including 25 days leave, pension scheme, and flexible working arrangements.

Benefits

25 days + 8 public holidays

Pension scheme

Training and professional development opportunities

Flexible working arrangements

Company device

Qualifications

• Experience providing project or PMO support within a multi-project environment.
• Strong organisational and administrative skills with excellent attention to detail.
• Good understanding of project management methodologies (e.g. PRINCE2, Agile).

Responsibilities

• Provide day-to-day support to project and programme teams.
• Assist in maintaining project documentation, plans, reports, and registers.
• Support stakeholder communications and maintain effective working relationships.

Skills

Organisational skills

Attention to detail

Communication skills

Proficiency in project management tools

Adaptability

Education

Relevant qualification or certification in project management or administration

Tools

MS Project

Jira

Confluence

Job description

Overview

An IT consultancy specialising in providing data-driven solutions in the supply chain sector is seeking a Project Support Officer to support the planning, coordination, and governance of projects and programmes across the business. The PMO Support Officer will have previous experience supporting within a multi-project environment, strong organisational and administrative skills, excellent attention to detail, and a good understanding of project management methodologies. Additionally, you will be proficient in using project management tools and a proactive and adaptable approach to collaboration and delivery.

Applications from ex-military personnel are strongly encouraged

Key Responsibilities

• Provide day-to-day support to project and programme teams across a diverse range of initiatives
• Assist in maintaining project documentation, plans, reports, and registers (e.g. risk, issue, action, decision logs)
• Support the PMO in monitoring progress, tracking milestones, and producing regular performance reports
• Coordinate project meetings, workshops, and governance forums, including preparing agendas, minutes, and follow-up actions
• Ensure compliance with project governance frameworks, standards, and reporting requirements
• Contribute to the continuous improvement of PMO processes, templates, and tools
• Assist in resource tracking, financial reporting, and project forecasting activities
• Support stakeholder communications and maintain effective working relationships across teams
• Support day-to-day operations and demonstrate flexibility and adaptability when required
• Provide general administrative and practical support
• Contribute to continuous improvement
• Maintain a proactive and dependable approach
• Travel to customer sites and other locations when required

Knowledge, skills and qualifications

Essential:

• Experience providing project or PMO support within a multi-project environment
• Strong organisational and administrative skills with excellent attention to detail
• Proficiency in project management tools (e.g. MS Project, Jira, Confluence, or equivalent)
• Good understanding of project management methodologies (e.g. PRINCE2, Agile)
• Excellent written and verbal communication skills
• Ability to work effectively with cross-functional teams and manage competing priorities
• Proactive and adaptable approach with a focus on collaboration and delivery

Desirable:

• Relevant qualification or certification in project management or administration

Salary: £32,000 to £45,000 DOE

Benefits: 25 days + 8, pension scheme, training and professional development opportunities, flexible working arrangements, company device