Project Officer

Housing; Greater Manchester; On-site; GBP 24,000; Full time

Job summary

A community support organization in Greater Manchester is seeking a Project Officer to assist residents in achieving their goals and developing life skills. The ideal candidate will demonstrate empathy and have experience in client relations. With a salary of £23,216 for a 35-hour week, this role offers 25 days of annual leave and a range of benefits including a contributory pension and healthcare plan.

Benefits

25 days annual leave

Contributory pension (up to 8% matching)

Healthcare cash plan

Access to team meetings and training

Qualifications

• Ability to support residents in achieving their goals.
• Experience with client interaction and empathy.
• Capacity to manage a caseload in diverse environments.

Responsibilities

• Support residents to develop independent living skills.
• Manage a caseload across various locations.
• Ensure a safe and welcoming environment for clients.

Skills

Ability to use a range of IT software packages

Experience working in a busy office environment

Ability to calmly deal with emergency situations

Prioritise a busy workload

Maintain accurate confidential records

Job description

Job Introduction

Job Title: Project Officer
Salary: £23,216.00
Contract: Permanent
Location: Tiernan Lodge, Wigan, United Kingdom
Weekly Hours: 35 hours per week on a rolling 3‑week rota.

What will my working week look like?

Support residents to achieve their goals, develop independent living and life skills. Travel across the borough to support and manage a caseload in their individual home environment and within our staffed scheme. Work 7 & 11 hour shifts on a rolling rota between 8am and 8pm, including weekends and bank holidays.

What will I be responsible for doing?

Relate well to a vulnerable client base from a wide variety of backgrounds, demonstrate empathy and provide a safe, supportive and welcoming environment. Maintain the highest standard of service at all times.

And what would make me stand out from the crowd?

• Ability to use a range of IT software packages
• Experience working in a busy office environment
• Ability to calmly deal with emergency situations
• Prioritise a busy workload, working unsupervised and using own initiative
• Maintain accurate confidential records

That all sounds great, what's in it for me?

£23,216.00 for a 35‑hour week, 25 days (pro‑rata for part‑time hours) annual leave plus bank holidays. Contributory pension (up to 8% matching), advanced level healthcare cash plan, 24/7 GP access, and a range of partner discounts. Access to Youggle House for team meetings and training.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. We are proud to play our role in tackling the UK housing crisis and build over 1,000 new homes each year.

Application details

• Job Reference: YHG/TP/12929/2385
• Closing Date: 14 October 2025