Project Manager - Technology, Data & Continuous Improvement-a

Freebridge Community Housing; Breckland District; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading affordable housing organization in the UK seeks a Project Manager - Technology, Data & Continuous Improvement to deliver critical projects that drive organizational change. The ideal candidate will have a proven track record in managing both technical and business change projects and possess strong communication, project governance, and stakeholder engagement skills. This role offers a full-time, permanent position with a hybrid working model, generous benefits including holiday leave, health support, and a contributory pension scheme.

Benefits

Generous holiday leave

Exclusive employee discounts

Comprehensive leave policies

Health and wellbeing support

Charitable leave

Discounted gym membership

Work-life balance incentives

Pension scheme

Qualifications

• Proven track record in delivering technical and business change projects.
• Experience with systems implementation and data migration.
• Strong stakeholder engagement capabilities.

Responsibilities

• Lead strategic projects and manage scope and timelines.
• Own the project lifecycle from initiation to closure.
• Drive innovation in data platforms and CRM systems.
• Champion governance and embed project management methodologies.
• Engage stakeholders and build relationships across teams.
• Shape training materials and lead workshops for transitions.
• Report project health and progress using data-driven insights.

Skills

Strong communication skills

Project governance skills

Documentation skills

Proficiency in ITSM tools

Proficiency in Project Management toolsets

Education

PRINCE2 certification

APM certification

P3M certification

ITIL certification

PMI certification

Job description

About the Role

This is your opportunity to join Freebridge Community Housing as our Project Manager - Technology, Data & Continuous Improvement-a pivotal role where your expertise will shape the future of our digital landscape and drive meaningful improvements across our organisation.

As our first dedicated IT Project Manager, you'll be at the forefront of delivering strategic and complex projects that span both technical and business change. You'll work closely with senior stakeholders, including our Assistant Director of Technology, Data & Continuous Improvement, to ensure projects are delivered with precision, transparency, and impact. You'll own the full project lifecycle-from initiation and planning to execution and closure-bringing structure, clarity, and confidence to our change initiatives. Whether it's implementing new systems, managing data migrations, or driving compliance upgrades, your work will directly support our mission to improve lives through housing. At Freebridge, we believe in empowering our people to lead with purpose. You'll join a values‑led organisation that champions belonging, ownership, and innovation. We offer a supportive, inclusive culture where your ideas are welcomed, your growth is nurtured, and your impact is recognised. If you're a confident, process‑driven project manager with a passion for technology and change, this is your chance to shape a role that truly makes a difference.

Type and Term of contract

Full time, permanent - with hybrid working

Responsibilities

• Lead Strategic Projects: Deliver high‑impact technical, development and change projects across the organisation, managing scope, timelines, and stakeholder engagement.

• Own the Project Lifecycle: From initiation to closure, manage all project artefacts including RAID logs, backlogs, project timelines and plans, and benefits realisation.

• Drive Innovation: Support the rapid development of data platforms, CRM systems, and AI.

• Champion Governance: Embed best practice project management methodologies and ensure robust change control.

• Engage Stakeholders: Build strong relationships across technical teams, suppliers, and business units to ensure successful delivery.

• Shape Learning & Development: Support the creation of training materials and lead workshops to support smooth service transitions and end‑user adoption.

• Report with Impact: Present project health and progress to change boards and leadership, using data‑driven insights.

Knowledge and experience

• Proven track record in delivering both technical, development and business change projects. Experience with systems implementation, system changes and upgrades, data migration, and stakeholder engagement.

Skills

• Strong communication, documentation, and project governance skills.
• Proficiency in tools like ITSM, Project Management toolsets.

Qualifications

• PRINCE2, APM, P3M, ITIL or PMI are a bonus but not essential-your experience and approach matter most.

About Freebridge Community Housing

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.

Our Values

At Freebridge, we believe in empowering our people to lead with purpose and prioritize belonging, ownership, innovation, and customer‑centricity. We champion a culture of collaboration and continuous improvement.

Benefits

• Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service.
• Exclusive Employee Discounts: Access amazing deals through our Reward Gateway.
• Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.
• Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme.
• Charitable Leave: One day per year to volunteer for a cause you care about.
• Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure.
• Work‑life Balance: Enjoy an early finish on a Friday to kick‑start your weekend!
• Pension Scheme: A company contributory pension scheme with generous employer contributions.