Project Manager - Sales, Revenue & Digital EAME

Hyatt Corporation; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality brand is looking for a Project Manager to lead and coordinate vital cross-functional projects that drive commercial excellence. The successful candidate will work closely with leaders across various disciplines to ensure strategic alignment and execution. The role is available in London, Paris, or Zurich and requires strong project management skills, effective stakeholder communication, and the ability to monitor financial performance. Join the team and contribute to Hyatt's promising journey and culture of care.

Qualifications

• Strong understanding of project management principles.
• Ability to lead cross-functional teams effectively.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and coordinate key cross-functional projects.
• Ensure alignment with commercial objectives.
• Monitor and report financial metrics such as ROI and KPIs.

Job description

As a Project Manager - Sales, Revenue Management & Digital (EAME), you will lead and coordinate key cross‑functional projects that drive commercial excellence and performance across the region. Reporting directly to the Vice President of Sales, Revenue, and Business Development, you will partner closely with leaders and teams across disciplines to align strategy, execution, and impact. This role can be based either in London, Paris, or Zurich. You will play a central role in prioritizing and managing initiatives that maximize the effectiveness and contribution of our Sales, Revenue Management, and Digital functions. Through collaboration, insight, and structured project leadership, you will ensure timely execution, financial accountability, and measurable outcomes that advance Hyatt's commercial vision.

Your Responsibilities

• Review, understand, and manage key Sales, Revenue, and Digital project tasks, ensuring alignment with EAME commercial objectives.
• Consolidate project formats and timelines, holding stakeholders accountable for deliverables and measurable outcomes.
• Gather and share relevant project information, analysis, and recommendations to support effective decision‑making.
• Assist in preparing and executing detailed project plans; oversee quality standards, productivity, and continuous improvement initiatives.
• Define project scopes and interdependencies across Sales, Revenue Management, and Digital teams to ensure seamless integration.
• Lead the development and implementation of new projects in collaboration with cross‑functional partners.
• Standardize project governance processes and promote efficient sharing of tools and resources.
• Monitor and report financial metrics such as ROI and KPIs; prepare project‑related financial and performance reports.
• Track and evaluate project performance against established goals, identifying opportunities for optimization.
• Manage dependencies across multiple projects to ensure timely, high‑quality outcomes.
• Demonstrate and model Hyatt's core values of care, integrity, and inclusivity in all interactions.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.