Project Manager (CRM)

Wunderman Thompson; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading creative agency in the United Kingdom is seeking a detail-oriented Project Manager to lead project delivery and manage communications with clients. The ideal candidate will have experience in campaign development and a passion for fostering collaboration. The agency promotes a hybrid work environment, encouraging teamwork and innovative thinking.

Qualifications

• Experience in campaign development managing creative teams.
• Ability to manage project documentation and budgets.
• Understanding of GDPR compliance and risk mitigation.

Responsibilities

• Drive team communication throughout the project.
• Own project delivery and manage internal/client reviews.
• Create and manage project documentation and budget.
• Ensure project compliance with GDPR obligations.
• Wrap up projects and share key learnings.

Skills

Detail-oriented

Strong communication

Problem solving

Collaborative

Campaign development

Job description

Who We Are

At VML, we are a beacon of innovation and growth, built on a century of combined expertise where creativity meets technology. With the merger of VMLY&R and Wunderman Thompson, we now form a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end‑to‑end solutions that result in revolutionary work.

Who we’re looking for

We are looking for a detail‑obsessed Project Manager, who loves creating great work. Our Project Managers are client‑facing and own end‑to‑end delivery of work, coordinating activities between VML departments and skillsets. They are responsible for delivering to our client’s needs, on brief, on time, on budget and above all to the highest standards. They are passionate about their role and creating a collaborative, inclusive and inspiring environment for their teams to succeed. They are also team players, problem solvers and great communicators. Keen to take on new challenges but with experience in the campaign development process managing creative teams and producing output across CRM for our automotive client.

What you’ll be doing

As a Project Manager you will be responsible for the following:

• Driving team communication throughout the process.
• Owning and delivering the project, including regular internal and client reviews and updates.
• Creating, managing and owning all project documentation, from initial estimation, Statement of Work and project plan, through to RAID log, change management and weekly status.
• The project financial management, ensuring that the reporting is up to date on a weekly basis and that the project is tracking to budget.
• All resource requests for the project are up to date and accurate, including a detailed resource forecast to the completion of the project.
• Understanding the GDPR obligations for your project and ensuring VML are compliant in identification and mitigation of any risks.
• Successful wrap up and closure of the project, ensuring all key learnings are shared with the wider delivery team.

What you’ll need

• You’ll be curious about new trends, promoting an environment where ideas flow and expertise are shared.
• You’ll be energetic, roll your sleeves up and get involved!
• You’ll be collaborative, working across experts in all our departments to get the very best outcome.
• You’ll own it, empowering teams to do the same and to take responsibility for the work you deliver.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Equal Opportunity Statement

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.