Project Manager

ISS Facility Services; Southend-on-Sea; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading facilities management company in the UK seeks a proactive Project Manager to oversee transformation and service improvement initiatives. The ideal candidate will demonstrate strong stakeholder management skills, delivering structured project plans and regular updates to key stakeholders. Proficiency in project planning tools is essential, along with a passion for driving performance and accountability within project teams.

Qualifications

• Demonstrable success of managing and coordinating projects in Facilities Management.
• Comfortable constructing reports for senior audiences.
• Proficient in producing high-quality project documentation.

Responsibilities

• Operational transformation and service improvement programmes.
• Mobilisation and transition of services.
• Leading and coordinating transformation projects.

Skills

Stakeholder management

Risk assessment

Time management

Project planning

Effective communication

Delegation

Tools

MS Excel

MS Project

Teams Planner

Job description

We are seeking a proactive and delivery‑focused Project Manager to join our Operations and Development Team. This is a highly collaborative role requiring strong stakeholder management and the ability to translate complex or ambiguous objectives into clear, structured project plans.

Responsibilities

• Operational transformation and service improvement programmes
• Mobilisation and transition of services
• Change management and rollout projects (new processes / procedures), You will take ownership of governance forums, reporting cycles and risk/issue tracking, driving completion of actions and ensuring decision‑makers have visibility of progress.
• Alongside operational projects, you may also support internal business initiatives such as new system deployments, workforce management upgrades or process implementation.
• Leading and coordinating transformation, mobilisation and roll‑out projects
• Turning high‑level objectives into detailed, time‑bound project plans
• Holding governance calls and project meetings, ensuring actions progress
• Maintaining risk registers, RACI structures and escalation routes
• Providing regular project updates to key stakeholders
• Overseeing milestone delivery, timelines and project admin
• Producing reports for senior leadership and steering groups
• Coordinating with action owners to ensure deadlines are met

Qualifications

• Demonstrable success of managing and coordinating a wide variety of projects within the Facilities Management sector
• Excellent risk assessment and time management skills
• Clear and effective communicator across all levels of an organisation
• Skilled in applying tailored engagement strategies to achieve maximum impact
• Experienced in managing and influencing a wide range of stakeholders to ensure timely updates and completion of project actions
• Proficient in producing and presenting high‑quality reports for senior audiences
• Comfortable to constructively challenge senior stakeholders to maintain accountability and project progress
• Capable of delegating tasks appropriately to help support efficient delivery
• Solid working knowledge of project planning tools and systems, including MS Excel, MS Project and Teams Planner
• Passion for working to deadlines and driving performance of others to achieve success

About ISS

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.