Project Manager

Serco Limited; Norwich; On-site; GBP 48,000 - 52,000; Full time

Job summary

A leading facilities management company in Norwich seeks a Project Manager to oversee Hard FM projects within a healthcare site. You will manage multiple projects, ensuring compliance and minimal disruption. The ideal candidate has a relevant degree, strong project management skills, and effective communication abilities. This position offers a competitive salary and corporate benefits package.

Benefits

Competitive salary and benefits package

Comprehensive training and development opportunities

Contributory pension scheme

Qualifications

• Experience delivering Hard FM or building services projects in a contractor or client environment.
• Solid project management skills across planning, cost control, risk, and stakeholder management.
• Strong understanding of HTM/HBN requirements (desirable).

Responsibilities

• Deliver a range of Hard FM projects, from major schemes to minor works.
• Manage lifecycle works, asset information, cost estimates, and annual programme planning.
• Monitor on-site works, resolve issues, and ensure minimal disruption to clinical areas.

Skills

Project management

Communication

Organizational skills

Problem-solving

Education

Degree/diploma or HNC/HND in Building Services, Construction, Mechanical/Electrical Engineering

Job description

Project Manager - NNUH

Band 4: Permanent, Full Time

£48,000 - £52,000 per annum + Corporate Benefits Package

At Serco, we deliver essential public services that make a difference every day. Our Hard FM teams keep critical environments running safely and efficiently - ensuring hospitals can operate seamlessly and patients receive the care they deserve.

We're looking for a FM Project Manager to manage and deliver a portfolio of lifecycle, capital and minor works projects across a busy healthcare site. From multimillion-pound schemes to small upgrades, you will ensure every project is delivered professionally, safely, and with minimal disruption to clinical operations.

The role

As the FM Project Manager, you will take full ownership of project delivery-from initiation and planning through to handover and cost recovery. You'll coordinate contractors, oversee compliance, manage access and permits, and ensure works are carried out to the highest standards.

Working closely with Serco colleagues, Estates teams, contractors, and the Hospital Trust, you'll plan activities, communicate progress, manage risks, and ensure successful outcomes that support our operational and contractual requirements.

What you'll do

• Deliver a range of Hard FM projects, from major schemes to minor works.
• Manage lifecycle works, asset information, cost estimates, and annual programme planning.
• Lead contractor inductions, access arrangements, isolations, and Permit to Work processes.
• Chair pre-start meetings, progress reviews, and produce regular stakeholder updates.
• Monitor on-site works, resolve issues, and ensure minimal disruption to clinical areas.
• Oversee testing, commissioning, handover documentation, and O&M manual submission.
• Manage project budgets, pricing, variations, and resource procurement.
• Ensure compliance with HTM/HBN requirements and all relevant safety standards.
• Build trusted relationships with the Hospital Trust, PFI partners, and internal teams.

What you'll bring

• Degree/diploma or HNC/HND in Building Services, Construction, Mechanical/Electrical Engineering, or equivalent trade background.
• Experience delivering Hard FM or building services projects in a contractor or client environment.
• Solid project management skills across planning, cost control, risk, and stakeholder management.
• Strong understanding of HTM/HBN requirements (desirable).
• Excellent communication, organisational, and problem-solving abilities.
• A collaborative approach and commitment to delivering high-quality outcomes.

Why Serco

• Meaningful work that directly supports vital public services
• Opportunities for growth, development, and progression
• A collaborative, supportive working culture
• The chance to deliver projects that have a real impact on people and communities

What we offer

• A competitive salary and benefits package
• Comprehensive training and development opportunities
• A collaborative team environment with strong leadership
• The chance to make a real difference in the Healthcare system
• Up to 6% contributory pension scheme