Project Manager

Cybit; Newcastle upon Tyne; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Enhanced Pension contribution scheme

33 days annual leave

Healthcare cash plan

Private Medical Insurance

Company electric car scheme

Cycle to work scheme

Employee assistance programme

Occupational sick pay

Birthday day off

Enhanced family leave

Volunteering time available

Job summary

Cybit, a Newcastle/Newbury-based technology provider, is seeking a Project Manager to join the PMO team hybridly from Newcastle or Theale. You will oversee the planning, coordination and delivery of customer projects across cloud, infrastructure, networking, security and managed services, ensuring on-time, on-budget delivery and high-quality outcomes.

The role demands excellent communication, strong organisational skills, and a proactive problem-solving approach with a track record in MSP/IT

Qualifications

• End-to-end project management experience
• Strong stakeholder management with customers, suppliers and internal teams
• Experience creating and managing project documentation (plans, status updates, risk logs, governance reports)
• Proven ability to identify, manage and mitigate risks and issues
• Excellent communication, presentation and interpersonal skills to lead meetings and reviews
• Strong organisational skills to manage multiple priorities, deadlines and resources
• Proactive, solutions-focused problem solving approach
• Experience managing budgets, schedules, scope and delivery outcomes
• Experience in MSP/IT services or IT environments delivering infrastructure, cloud, networking or managed services projects

Responsibilities

• Manage end-to-end delivery of customer projects from initiation to completion
• Create and maintain project plans, timelines, risk logs and status reports
• Coordinate internal technical resources and third-party suppliers for successful delivery
• Lead project kickoff meetings and regular progress reviews with customers
• Manage project budgets, schedules, scope and resource allocation
• Identify, track and mitigate project risks and issues
• Ensure clear communication between customers, technical teams and stakeholders
• Monitor project progress and escalate concerns as needed
• Support project governance and ensure compliance with delivery processes
• Facilitate handovers into operational support teams
• Maintain accurate project documentation throughout the lifecycle
• Build strong relationships with customers to ensure a positive delivery experience
• Assist with project-related procurement as required

Skills

Stakeholder management

Project planning

Communication

Problem solving

Budget management

MSP/IT services experience

Education

PRINCE2 Foundation/Practitioner

APM PFQ/PMQ

Job description

Job Title: Project Manager

Location: Hybrid, based in Newcastle or Theale

Annual salary: Circa £40,000 depending on skills & experience

About Cybit

Predict. Protect. Perform

Cybit delivers data and AI‑led technology, to help organisations work more securely, productively, and with confidence across digital workspaces, cloud, security, and managed services. Our mission is to create positive business outcomes and support the people and communities our customers serve. We believe the right technology, delivered well, drives resilience, performance, and meaningful impact.

Why Join Us?

Be part of a dynamic, outcome‑focused, and people‑first team across Berkshire and Newcastle, where talent, ideas, and collaboration are genuinely valued. You'll have the opportunity to make a real impact on how we deliver technology and how our brand is experienced, while building a meaningful career and helping to create a safer, more resilient future.

Guide To What a Project Manager Does At Cybit

As a Project Manager you'll join our PMO Team and be responsible for the successful planning, coordination and delivery of a wide range of customer projects across cloud, infrastructure, networking, security and managed services technologies.

You'll act as the central point of contact for customers and internal teams throughout the project lifecycle, ensuring that projects are delivered on time, within budget and to the high standards our customers expect. We're looking for someone with excellent communication, organisational skills and a proactive approach to problem solving.

What are some of the key tasks a Project Manager is responsible for?

• Managing the end-to-end delivery of customer projects from initiation through to completion
• Creating and maintaining project plans, timelines, risk logs and status reports
• Coordinating internal technical resources and third-party suppliers to ensure successful delivery
• Leading project kick-off meetings and regular progress reviews with customers
• Managing project budgets, schedules, scope and resource allocation
• Identifying, tracking and mitigating project risks and issues
• Ensuring clear communication between customers, technical teams and stakeholders
• Monitoring project progress and escalating concerns where required
• Supporting project governance and ensuring compliance with internal delivery processes
• Facilitating successful project handovers into operational support teams
• Maintaining accurate project documentation throughout the project lifecycle
• Building strong relationships with customers and ensuring a positive delivery experience
• Supporting with Project related procurement where required

We are looking for someone with

Essential

• Experience managing end-to-end customer projects from initiation through to completion
• Strong stakeholder management skills, with the ability to build effective relationships with customers, suppliers and internal teams
• Experience creating and managing project documentation, including project plans, status updates, risk logs and governance reports
• Proven ability to identify, manage and mitigate project risks and issues throughout the project lifecycle
• Excellent communication, presentation and interpersonal skills, with the confidence to lead customer meetings and project reviews
• Strong organisational skills, with the ability to manage multiple priorities, deadlines and resources effectively
• A proactive and solutions-focused approach to problem solving
• Experience managing project budgets, schedules, scope and delivery outcomes
• Experience working within an MSP, technology services or IT environment, ideally delivering infrastructure, cloud, networking, security or managed services projects

Nice to Have

Project Management Qualifications:

• PRINCE2 Foundation / Practitioner
• APM Project Fundamentals Qualification (PFQ)
• APM Project Management Qualification (PMQ)

Be well looked after

Happy people make happy businesses. We have a great range of flexible benefits which helps you to do your best work every day. This includes:

• Enhanced Pension contribution scheme
• 33 days annual leave including bank holidays (& the opportunity to buy more if desired)
• Healthcare cash plan
• Private Medical Insurance (upon passing probation)
• Company electric car scheme
• Cycle to work scheme
• Employee assistance programme
• Occupational sick pay
• Birthday day off
• Enhanced family leave
• Volunteering time available

Cybit is passionate about having a diverse workforce by encouraging equality, diversity, and inclusion throughout the business. We have an inclusive environment where employees are encouraged to speak openly about what matters to them. This allows us all to learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme.